December 2023 by Gemma
A bit small but smells great
August 2023 by Molly Kimber
Lovely staff! I?m in love with the shop and its products !
February 2023 by Jaz
Brilliant service! The staff member who helped me was beyond lovely today. Everytime I've gone in, staff are always there to help and offering expert advice on their products.
February 2023 by Taliia Pangrazi
Great selection of pampering goodies. Knowledgeable and friendly staff. First time in the shop today and I was pleasantly surprised. Purchased myself some bath bombs, soap and a few other indulgent bits & bobs. Can't wait to try each and every one. Thank you to everyone in store that helped make my shopping experience that bit better and more enjoyable.
January 2023 by Coleen Richardson
My best experience in Lush today ever!! We were greeted by the lovely Vicky, she was sooo helpful (Haven't been to a Lush in a while) and friendly. Made sure each product was right for me and her recommendations were spot on too. Will definitely be back, never has customer service been so spot on!(Going Playopolis tomorrow too for my 30th....I'll be back to let you know how it went! )
January 2023 by Aylene Henry
Visited Lush Maidstone today to get some last minute party bag fillers for my daughters 14th birthday party. Received the most fantastic customer service from Vicky. She was so friendly, helpful and knowledgeable about the products, she made the visit easy! The ladies behind the tills were equally friendly. Thank you ladies.
December 2022 by Harri Taylor
i visited on monday as i wanted some advice on bath products that would be suitable with my skin condition. i was helped by a wonderful lady named emily. she talked me through everything and listened to my every question. she suggested some products that would be good for me and she said she could relate to how much of a struggle it is sometimes. she proceeded to give me samples of the products i was interested in to try at home first because she wanted me to be able to see how i reacted to them first. this was a wonderful gesture and it was incredibly kind of her. she also gave me a lovely bath bomb that she recommended for my skin. if you?re reading this the snow fairy bath melts are brilliant! so far no issues! thankyou so much for all the help and making me feel comfortable about something that is a big insecurity! i really appreciated this. you?re a credit to your company.
December 2022 by Rebecca Boorman
Really good custom service. Products are brilliant to b honest
November 2022 by Kay Killick
very friendly and helpful staff in Lush. Will be going back againThank you
October 2022 by Cherry Mary
I was in lush Maidstone today and I was very confused about what perfume to get I was trying to choose between Guardians of the Forrest and Lord of Misrule and the absolutely lovely staff member who helped me and made it so much easier for me to decide as someone who struggles in shops she just made my shopping experience so easy for me and I really appreciated how kind and how helpful she was and she really made my day
September 2022 by Kelly Munro
One of my favourite stores of all time, lovely of lovely treats and pampering products, my daughter also loves it here. 5* Cruelty free and vegan!
June 2022 by Alice Griffin
Vicky was extremely welcoming and had a beautiful energy and Louie was also so kind and gave some lovely freebies. Whole team made it a lovely visit, thanks team :)
June 2022 by Cat Mugs
Inquired about cream for psoriasis symptoms, knowledgeable, attentive and genuine staff, nearly spent more.
May 2022 by Nat Smeaton
Lovely team, great customer service.
April 2022 by Lucy
Visited the store today to get some bath bombs as a treat for getting a new job, and was given a freebie by a lovely member of staff. Thank you for making my day extra special! Will definitely be back.
