August 2023 by V. B.
I visited Nationwide Maidstone a few days ago with a fairly complex matter. Vinod was a great help in solving this, explained various options and their important details in an understandable way - all while being fast-working, patient and transparent about each step. I am very grateful for his time and can more than recommend his customer service.
August 2023 by Carla Williams
Called in this branch as we had an ongoing problem from the previous day at Herne bay, Olivia took us to one side to check through our account,curteously,promptly and efficiently.Leaving us both "happy chappies".Also whilst we were there there was an altercation between 2 men which was dealt with very proffesionally by other staff.Thanks Nationwide for keeping us safe.
July 2023 by Anne Telfer
ExcellentNEW ACCOUNTI LOVE ??THE STAFFALREADY...So lookingFORWARD withNEW JOURNEY ?
June 2023 by Alex H
Wonderful service from Nic.My mum and I visited the Maidstone branch on a Saturday morning, needing to discuss a number of things, including a replacement card, power of attorney, and internet banking. Nic was exceptional in her helpfulness, with nothing seemingly too much trouble. Nic is a credit to Nationwide, and indicative of why I continue to bank with them after 24 years.
June 2023 by Shona Evans
Spoke to a member of staff called Ian sweeney today, he was so helpful and really took his time to explain the process. Very professional.
May 2023 by Oliver Wright
Amazing service thanks to Jo Nic and Kev for helping me out.
May 2023 by Mary-Lynn Henderson
Olivia has been so helpful, professional and efficient. She had adifficult request and she persevered, always calm and very pleasant when I was unable initially to give her the correct information. She is a credit to Nationwide.
May 2023 by Alison Hooker
We dropped in to the Maidstone branch to discuss some finances and was seen immediately by Vinod rather than having to wait for an appointment which was fantastic. Vinod dealt with our queries and carried out changes to our finances which was very time consuming owing to the great information he supplied and the very impressive way he dealt with all the paperwork and supplying us unasked with copies of everything for our records. In summary thankyou very much for your time, knowledge and general excellent service ??
May 2023 by Ben Willcox
I don't usually write reviews but after my visit yesterday with my partner Alex I felt I needed to highlight what great service we had. We had never been here before and were greeted by the very charming George Fever. From the very start to the hand shake an hour or so later he was knowledgable, patient and not pushy in the slightest and un judgemental whatsoever. My girlfriend said that she would want to always deal with George in the future and I think that the old fashioned values are very much evident here which is very refreshing. It was busy when we visited but none of the staff seemed stressed or miserable so well done team Maidstone and will be seeing you again soon.
May 2023 by Harald Knottley
The assistance I received at Nationwide Maidstone this morning from Vinod was exceptional. He was professional, efficient friendly and respectful. I was able to conclude my business speedily and left the branch feeling bouyed by the experience. If only evrryone in business demonstrated Vinod's professionalism in every sense, then the business world would be a much better environment. Top marks and thank you Vinod.
May 2023 by Paul See
Have always recieved the highest level of service and nothing has ever been a problem ,hence I have been with Nationwide for over 20 years.Big shout to Ian !
April 2023 by Emma Halfyard
Myself and my mum went into the nationwide today to be greeted by a lovely gentleman Vinod. He was so helpful and good at his job. Sorted out everything we needed too and he explained everything and advised my mum on what she needed to do. Excellent customer service and very satisfied. Thank you Vinod!!!
February 2023 by Stewart Woodruff
Popped in to branch for some administration was dealt with quickly, although did not advise me of one crucial point which rendered the whole visit pointless, so polite but unfortunately not knowledgeable enough
February 2023 by Karl Pearson
Aaron.was excellent. He had dealt with our problems on several occasions, each time professionally. He is a treasure , Nationwide should be proud of him.his
February 2023 by Laura Brown
How anyone with a full-time job is meant to bank with you, I don't know!Open part time; 10-4.30pmAlright for some!
