March 2024 by Eli Stanf
Rooms were clean and relatively quiet, although ask for a room away from the stairs! Only downside was the WiFi, there's really bad signal in the location so frustrating at times.
February 2024 by Andy
Amazing place to stay. Order a breakfast, and you have the perfect package.
February 2024 by Abs Ali
Good service, value for money, and excellent comfy sleep as one would expect from Premier Inn as standard. Good food from the it's onsite restaurant Malta Inn. However the hotel and Malta Inn could do with mordenising inside and out with how the new Premier Inn's look now.
February 2024 by Donna Jaggers
Loved my stay here. Parking was covered, beautiful walk by the river, breakfast if you wanted it ??
January 2024 by Beryl Nevill
Lovely area walk by the water and lock..good accommodation nice and tidy and clean .The restaurant is next door..we didn't use it this time.Rooms: Clean and tidy..comfortable bed.Walkability: Walks close by the river.
December 2023 by P Heap
Great rest point for chunnel. Breakfast was OK. Simon will look after you. Free Wi-Fi is very poor.
November 2023 by Steve Kent
Brilliant value . Lovely room . We shall use this hotel again .
November 2023 by Jean Veal
Only fault to find was the bedroom was extremely cold when I got there and instruction not explicit enough. Oce that was sorted it took over an hour before room really warm.Noteworthy details: Although properly connected too your wi. Fi. No phone reception at all.
November 2023 by Simon Baxter
Rooms very dated I think they have forgot about this premier inn, rooms very warm to say its winter time, but overall very nice and staff have to do with what they have got, I would stay here again if down
October 2023 by Jason Starkey
It is a Premier Inn so you get everything you expect. Staff were very friendly, location is really good if you have small children you can take them to Kent Life next door.
September 2023 by jacquisN5258ZN
This is in a convenient but lovely setting. We found it a great base for visiting family. The staff were friendly and helpful. The best Premier in we have stayed in. We would definitely recommend this for a short stay.
August 2023 by Wanderer64887500473
My wife and I were visiting a relative in Canterbury and wanted a hotel not too far away. We had stayed in the Maidstone area before and had seen this Premier inn on our last visit and really liked its location next to the river. The hotel and room were clean, the bed was comfortable and the breakfasts and evening meals at the Malta inn were excellent.
August 2023 by Tim J
Had a very good stay here for a quick stopover with the kids on a long journey.There is a large car park and when we stayed there was a lot of free space so no need to pack your car in a tight spot between others.The staff were very friendly and helpful (particularly the lovely night porter, as we arrived late). It was a lovely touch that they left some colouring sheets and chocolate on the childrens beds for them.It's quiet but very close to the motorway so ideal for onward travel to Dover or after returning from there.
August 2023 by Paul Easden
Terrible Premier Inn. First room I walked in and walked straight back out the smell was that bad. Should not have been available to public smelling like that. Complained, staff very apologetic, gave me alternative room, once again didnt smell that great even with windows open. Bathroom desperate need of a refurbishment. Rust on shower components, mould on ceiling and floor. Bedding smelt of the room which was unpleasant. Left there feeling like I'd been camping. One to avoid. Shame as newer Premier inns I've stayed at lately have been lovely, this place is a disgrace.
August 2023 by carolhughes190
The hotel was ok, room was clean and bed comfortable. We decided to pay for the breakfast but so wish we hadn't have done! The scrambled egg had a funny taste, the sausages were not of a good quality and the mushrooms were cold. There was no orange juice just a tropical juice which was watery! There were children running around with plates of food! Next time we will be eating out!
