March 2024 by jason sagar
this is my second seal purchased as the first one eventually wore out with age , easy to purchase and arrived in a sensible package t prevent breakage , fitted and does the job.
January 2024 by dermot cleary
I recently used the services of Shower Seal K Ltd to source a gasket for a u-channel on a shower panel. I was dealing with Darren who was excellent from start to finish. He responded quickly to all my emails and he managed to source the exact part for me. I might add that the particular seal I was looking for (Part BIF078) was not available anywhere else. I would strongly recommend Shower Seal UK to anybody looking for any shower seal they require. If you can't get it from them, I would say it would be highly unlikely that you would get it anywhere.
December 2023 by Chris Garvin
Thanks so much to Paul for sending a replacement seal after the original one had been damaged in transit by the courier. So glad I have found this Company great products and great Customer service!
October 2023 by alan 59
Excellent service, daughter recently moved into a property with an existing curved shower screen but bottom seal was missing. After contacting Shower Seal UK Ltd and sending some dimensions and photos to Darren they manufactured a new seal. Ordered Tuesday, delivered Thursday and fitted perfectly Friday. Excellent service and now to order some rollers for my own shower screen from them.
October 2023 by alan alan
Excellent service, daughter recently moved into a property with an existing curved shower screen but bottom seal was missing. After contacting Shower Seal UK Ltd and sending some dimensions and photos to Darren they manufactured a new seal. Ordered Tuesday, delivered Thursday and fitted perfectly Friday. Excellent service and now to order some rollers for my own shower screen from them.
August 2023 by PHILIPPA PHILLIPS
Really pleased, great customer service. One of the seals I ordered was damaged when the protective layer was removed, I sent a couple of pictures through what?s app and they offered to replace it straight away. The new seal arrived within a couple of days! Fantastic
August 2023 by Dennis Tarter
Worst experience ever ordering a replacement shower part on line. I placed the order on 1 Aug and I?m still waiting for it to arrive. I tried to go to a specialist vender but based on my experience I should have ordered from Amazon. ??
January 2023 by Melanie Roan
The best customer service I have ever received. The door seals on my ancient Mira shower enclosure had perished. Mira no longer stocked them but helpfully shared a link to Showerseals UK. I sent a WhatsApp photo to this company and received a link to a suitable replacement straight away. The sample was dispatched within minutes and received the next day, when I was able to order a pair of seals, cut to size. It makes me very happy that specialist companies like this exist They must save so many showers from going to landfill. Thank you.
October 2022 by Richard Morton
Ordered items , the arrived in a damaged condition, due to courier mis handling, no fault of shower seal. One whats app message later, Showerseal had resent the items and they arrived the next day...OUTSTANDING customer service, thank you Paul.
October 2022 by Piraveena Saravanamuthu
Bought a magnetic shower seal through Mano Mano from Shower Seal Uk. Seal arrived on time but was not like my previous seal and had a slight fold or dent in. I asked for returns label for item to be shipped back to seller. Shower Seal Uk refused and asked what's wrong with item and video evidence. I sent a video of item dent.In response, I received various accusing emails such as the one below from company:"So to clarify, you are saying the item arrived like that? Before you answerI would make you aware that we have CCTV of the item being packed thatshows it did not leave us like that and we have the couriers delivery phototo show the delivery." - Shower Seal UKI had nothing to hide. I have cctv around my house too, to prove how item arrived. I told them company that the item had arrived like that and wanted to return for a refund. Shower Seal UK offered to send me a new seal out. As it wasn't like my old seal, I didn't want it. As I had refused a new one the company responded with the following message:"Sorry, we believe this item has been damaged by yourself in an attempt toget a free return label and are happy we have the evidence to show this."Your refusal of a replacement has just made our case stronger so we willnot be supplying a return label for this item I'm afraid. If this was notthe case there would be no reason for you not to have accepted thereplacement item." - Shower Seal UKNever in my life have I been accused of being dishonest by any company. Absolutely disgusted with the wording and accusations made by Shower Seal Uk just for a £32 seal. They can keep my £32 as they clearly need it more than me! Such unprofessional toned emails and abrupt communication. Avoid at all cost!. Reading a few of the other negative reviews, I can relate completely how bad the customer service is!
October 2022 by Lez Gray
I had an obscure old frame seal on a shower unit which fell to pieces in my hands. I sent a photo of same to a number of suppliers and Shower Seal UK were the only ones that knew what it was and dispatched same in a short period of time. Fabulous service - thank you guys.
October 2022 by David Higginbotham
Ordered magnetic shower seals. ordered parts as per the dimension advised by the website and measured thickness of glass with a micrometer but seal will not fit on the glass, clealy too narrow for the glass to stay in situ, tried to return but postage cost more than the £38 paid for the seals. E-mailed company as website advises that a diffeent product could be provided for a cost. No reponse, can't phone as directed to automated message, pathetic service, waste of money. My adviceavoid.
October 2022 by Donna Marie Cannon
Outstanding service. Ordered shower seal Fri afternoon arrived sat morning!! That's with free delivery. Description on site is brilliant. Cannot fault thus company. 5?
October 2022 by Angela Sturley
We ordered a new seal for our shower screen from Shower Seal UK Ltd and their service was first class. They recommended sending us a free of charge sample first to make sure that the seal would fit. It did, and the result is we've made our shower screen look like new again. Thanks to all who helped us.
October 2022 by CJ Luo
Absolutely superb service. The team exchanged detailed guidance with us and promptly and thoughtfully provided several potential options. Ordered samples which arrived the very next day with free delivery. Can?t believe we managed to find a replacement seal to fit our odd shower screen channel so quickly. Thank you so much for all your excellent service. Happy Easter!
