July 2023 by Scott Taylor
Fantastic service
April 2023 by Julie Donnelly-Gore
Helpful, professional and friendly. A very supportive team.
January 2023 by Peter Love
Lovley staff can't do enough for you I'll always take them in donughts if I have time.......keep up the good work
November 2022 by Matty (Naomi St Kent)
Went in on the off chance to order a new cheque book for my dad as he's not so mobile these days. Lady who served me was very helpful pleasant and sorted this for me in a few minutes. Needless to say I introduced her to Naomi's pictures ? as we had similiar nail colours at the time of my visit. Cheers Matty /Naomi xx
October 2022 by Peter Gander
I had organised a chat about a loan, I wanted to talk to real person as the app resorts to algorithms that don?t get the nuances of real life. A recent similar chat with HMRC was enlighteningly understanding and I was expecting a similar human approach from Lloyds. Margate branch was busy when I popped in, so an in-person meeting was organised at Ramsgate. A phone conversation followed in the interim, cancelling the meeting and suggesting I ?use the app?. A fantastic triumph of procedure over common sense. I question not only the ?Lloyds Blank? logic but my own loyalty of 30 years.
November 2021 by Hannah Davis
Useless and unhelpfull
November 2021 by Paul Hawkesford (Pump up paul)
Best bank nice people work there
October 2021 by Paul Hawkesford
Best bank nice people work there
September 2021 by Gordon Potter
Rang Lloyds bank Ramsgate to make an appointment Acc. number/sort code/DOB followed by one of the digits. Can't remember any of these digers. So rang number on top of statement same answer as above. How can I contact my branch if I can't get through to them??
May 2021 by Stephen Bounden
Hopeless - add a branch phone number
September 2018 by peter wheeler
Top marks very very very very very very very very very good
November 2017 by Ray Mitchell
Worst customer service I've ever seen. Limited staff. Huge cues and no attempt to get the staff out the office to help. Clearly tea is more important today
January 2017 by Mark Regan
Very rude not helpful and going to see the manager about the little up start who has twice been rude to my mum who was putting money into my two nieces accounts and wanted the total put into there bank books but the unhelpful and rude girl behind the desk wouldn't even though I was assured when opening the account any could. She is a useless jobs worth.
December 2016 by Johan Erasmus
They are helpful although they don't know everything and have to sometimes consult with each other to get info. At least they tell you when they're unsure and don't try and blag. I feel sorry for them because it appears they are understaffed
December 2016 by r don
the staff is rude .
