December 2023 by Miss Sky
A big thankyou to the staff who work in this chemist, they saved the day. I couldn't get my dads medication from the usual on line pharmacy as they were out of stock, and then the prescription had got lost on their database and after a lot of ringing around Hoo Pharmacy stepped in and saved the day. They went above and beyond to help. 100% customer service. Its nice to talk to a person at the end of the line and not an automated robot. Thank you so much for your help.
November 2023 by Zoe Knight
Staff are friendly and do all they can to help. However, there always seems to be a long queue that feels like it takes a while to be served
November 2022 by Jenny Bartlett
Always helpful and professional.
November 2022 by Becky Rose
1st time collecting meds from here.very friendly and efficient staff
November 2021 by Sharon Magee
Always helpful.
November 2021 by James Bowring
Staff attitude is appalling. Particularly Layla. Disgusting jumped up attitude.
November 2021 by Helen Harrison
I went in yesterday to pick up a prescription and try to get some advice as trying to get hold off a doctor is so hard - the young lady behind the counter was amazing, so kind and helpful sitting me down and reassuring me they would sort out the problem - she got advice made phone calls and went way above what was expected.
November 2021 by Raff
ABSOLUTELY SHOCKING SERVICE FOR CUSTOMERS WITH NO ENGLISH ACCENT. I WAS MADE TO FEEL LIKE A THIEF. I HAVE BEEN HAVING PRE-PAID NHS PRESCRIPTION CERTIFICATE FOR OVER 8 YEARS. I'M PICKING MY PRESCRIPTION EVERY MONTH, SOMETIMES FROM DIFFERENT PHARMACIES. NEVER EVER BEFORE HAVE I EVER HAD TO PROVIDE PROOF OF MY CERTIFICATE (WHICH DOES NOT EXIST AS FAR AS I'M AWARE. AS ALL INFORMATION IS ON THE SYSTEM). THE UNPROFESSIONAL STAFF EVEN DARED ASKED FOR MY ID (FIRST TIME IN MY LIFE BEING ASKED IN THE PHARMACY).I DIDN'T MIND YOU MADE ME FEEL UNWELCOMED BUT MAKING ME FEEL LIKE A THIEF WAS ON A DIFFERENT LEVEL. I HOPE THIS PHARMACY WILL GET SHUT AND ALL OF YOU GET PROFESSIONAL TRAINING OR EVEN WORSE LOOOSE YOUR JOBS COZ YOU DON'T DESERVE TO PRETEND YOU'RE SERVING CUSTOMERS AND EARNING MONEY FOR IT WHEN IN REALITY YOU'RE SERVING YOURSELVES BY GETTING THE SATISFACTION OF BEING NASTY. SHAME ON YOU ALL!!
November 2020 by Ron Naughton-Dean
One of the worst chemists ever. Togo Mortis is faster.
November 2020 by Summer Winters
God awful place! Would give minus 10 if I could. Staff are rude! Can always hear the pharmacist being rude towards staff, and also hear staff discussing patients private matters in full ear shot of customers.I went in before and waited 10 minutes to be seen, which would be ok if it was busy but it wasn?t. The members of staff were too worried about their personal lives and having a cuppa.There used to be some good staff who worked there including the previous pharmacist but herself and some other members of staff seemed to have left. Which I can?t say I blame them.100% WOULD NOT RECOMMEND!!!
November 2020 by Vic Bailey
Staff always pleasant and very helpful, unable to fault this chemist.well done to all staff.
November 2019 by Rob Beacham
Helpful, friendly pharmacy
November 2018 by Les White
Good shop
November 2017 by mike h
Use this pharmacy in the village centre regularly, one of two, the other is at the 'top' of the village, free delivery of prescriptions by both is a great benefit to the elderly etc...
November 2017 by Carolyn Tuite
The staff have always been very helpful and friendly. And it was very convenient
