November 2023 by Steve Mortimer
i wrecked 2 tyres outside Strood Kwickfit. Guys couldn't have been more helpful - car in bay within a few minutes, one hour later i'm driving home with new tyres. What better could i ask for? Very pleased indeed.
November 2023 by Anna Perkins
I got a flat on the way to work and the team there fitted me in quickly and I was in and away in about an hour
November 2023 by John Grimshaw
Recently went to Kwik Fit strood with a very small slow puncture. A simple plug would have repaired it but the kids there refused to even try. Forcing me to buy a new tyre. Since then I have taken the tyre to another tyre fitter who repaired it in no time. Avoid these like the in laws.
October 2023 by peter bourn
The staff at Kwik Fit Tyres were not only professional but also incredibly friendly. They took the time to explain the work that needed to be done and provided a detailed breakdown of the costs upfront. Their customer service went above and beyond my expectations.
September 2023 by Jdmaylin
The service I received was fantastic, the staff were friendly and welcoming and went over and above to help
September 2023 by Mr SteveVee
Arrived a bit early for MOT, MOT was completed ahead of schedule so no unnecessary waiting around and the car passed as well, happy days
August 2023 by Mark Friend
The problem was actually cause by Kwik-fit but there was no arguments over putting things right and everything was sorted to my complete satisfaction. I am a long standing customer of kwik-fit and will always remain so. Things do go wrong but the sign of a great company is when they take responsibility and deal with it- no fuss, no argument.
August 2023 by Roxy Rogers
Every time I've gone to a garage I've been made to feel really awkward, unwelcome or stupid. In fact, the last time I had my tyres changed, I paid £250 up front, online via the garages booking website they then magically charged me an extra £90 in what they said was tax when I got there and wouldn't let me have my car until I paid it. These things happen a lot as a female and it makes the thought of going into a garage quite sickening. But this didn't happen at Kwik Fit and I actually can't thank them enough for how pleasant the experience was. I felt welcome, I felt comfortable, I was charged a reasonable price for everything and whats more is I know I was charged the same as the men. I feel like for once I wasn't taken advantage of so I'll definitely be coming back for my next service! I was also a walk in and wasn't pre-booked so was really thankful that they were able to slot me in and work on my car as quickly as they did. I hope they all get the recognition they deserve.
July 2023 by Arron Springate
Good quick service, friendly and helpful staff. Advice on other work that may in future need doing but not pushy salesman way. Just all round helpful and polite staff
July 2023 by Jon Smith
I would have normally rated a 5 - However one point that I think needs considering.When picking up the car I think some form of proof of ownership I.e. matching a driving license to the address on file/appointment. The reason I state this was that I dropped the car off at 8.30, however when my wife went into the garage to pick it up, she stated the car make and model and the keys were given to her no other questions asked.
July 2023 by James Green
I?m a returning customer and normally go to Kwik fit at Watling street but they didn?t have any appointments for when I needed. I chose strood instead as it had appointments available. I was the first MOT of the day and I was sat around for over 2 hours. I was then given the reasons as to why my car failed which was fine and I expected it. Booked in to get a tyre fitted to get it through the MOT and chose a budget type of £47.50. This was explained when I took the car back for its retest. I received a call later on telling me they had already fitted a tyre and was quoted £77. I queried this and then was told they don?t do budget tyres even though the website said they did. The manager I spoke to was rude and belittled his staff in front of myself and other customers. The whole experience I felt like I was taken for a ride and robbed by the tyre as they had already fitted it to the car. Will not be returning to the centre.
July 2023 by Kitty Kat
Went in for a quote to have new front brake pads fitted. Told me I?d have to leave the car with them for half a working day as it would take ?atleast 3 hours?. Honestly pathetic and laughable.
June 2023 by Lauren Williams
My exhaust silencer had sheared away and was wobbling about in the breeze, my usual mechanic couldn?t fit me in until a week later, and we are very dependent on the car, so was a real worry. I called kwik fit and they were able to order the part for my car within the hour, and get it fitted that day.The staff there were courteous and polite, and having it sorted that same day was a great relief!
May 2023 by Denise Powell
I have used this Kwik Fit branch for just over a year now and I have always received a very quick, professional and friendly service. As a driving instructor I have needed replacement tyres very quickly on a couple of occasions and these guys have always fitted me in and got me back on the road.I would not go anywhere else. Thanks ?
May 2023 by Sinead Tarney
Simon at kwik fit this morning was more than accommodating. With my tyre going flat around 7am I was surprised they answered the phone, despite being fully booked at opening time he opened the garage early for me and got the tyre sorted. More than happy, would recommend Strood branch going forward.
