August 2022 by A Deboa
Always pleasantly surprised by how friendly and approachable staff are here. Ordered online and returned. Next by far has the best returns process I have ever experienced. 4 star is due to size of store (used to bigger). Customer service is lovely here, served today by C at about 5pm. A real diamond, if she is temp make her perm and if she is perm promote her!
August 2022 by Shaun Manning
Probably 1 of the worst next I?ve ever been to for mens clothing
October 2021 by Tom D'Silva
Avoid, poor or rather non existant customer service.The staff here are not interested in your custom and stand around having chats instead.Visited today and in the mens section there was 1 member of staff having a chat with a lady at the tills who then saw me (the only person in the queue) and decided to instead walk away and tell another staff member to serve me as I've been waiting.She then decided instead to walk off and come back later.Gave up in the end and left the store.
October 2020 by Simon Murphy
I Came into your shop today to get some t shirts and I found how friendly all your staff were. Nothing was to much trouble, From the lady letting you in to the lady on the till. Acredit to your store at this challenging times.
October 2020 by Jack-The-Lantern Samworth
I am so disappointed with the telephone experience I received today.40 minutes to get through and put through to the wrong department and the lady said" I will put you through to the mens department and gave up waiting after a further 20 minutes.Very poor customer service and I will take my business elsewhere.
October 2020 by Austin Kirkpatrick
Not bad but staff aren?t always helpful
July 2020 by Jenitha Roshman
I don't like this "Next" shop which in Rochester. Very minimal collections, the dresses where also not nice, not fashionable & seems to be very Old.
September 2018 by Mikeydappa .
Great place to go.. lovely welcoming and helpful staff, I was able to find what I wanted in minutes and was served with a smile.. lovely and clean place to go too.. i like this particular Next..
September 2018 by Karen Simpson
Very pleased with the jean that l brought to day always fit nice in next ,and got free sample of their new perfume
September 2018 by jane cavanagh
Nice shop but short of certain sizes.
September 2018 by Robert Shubert
Nice store, very lovely customer service, not too busy and not too quiet also not to mention there is some excellent products on sale...
September 2018 by Adelaide Hagan
Most essentials can be obtained from the shop
August 2018 by Mick Hansford
Small store but staff helpful and friendly. Mens dept is esp small. Can pick up goods ordered on website easily from here.
July 2018 by Beverly Folayan -dasilva
Lovely emo parking space
June 2018 by Sanita Millere
Compering another next shops, very tidy and staff works quick on tills
