November 2023 by Michael Coleman
Great care and humanity offered clients from service I work for, Thank you
July 2023 by Georgina Griffiths
They never answer the phone!!! I have spent hours ringing to find out about my prescription, but no one ever answer the phone, I have even rang them as I was walking in the pharmacy, no one was doing anything, there was no customers/patients in the pharmacy at the time and the staff was just standing around talking to each other. what is happening in this pharmacy?
July 2023 by Gerry Ansell
I rang 5 times. No answer!! I would assume that their call completion rate is abysmal. I assume with a captive audience there is no incentive to improve the business.
June 2023 by Joe Cottam
Worst customer service if any pharmacy I've ever visited.When I walked in there was two people sitting as they had already been served, I was the only person and stood at the tills, it was 10 minutes before any of the staff even acknowledged my existence. When they finally spoke to me they were rude and arrogant (I find this typical of certain sections within our health care system that think they can be rude to users).After waiting another 15 minutes for a prescription that should be ready they said they couldn't find the medicine, but the pharmacist has dispensed it, so the only place it could be is on thier shelves, they acted like it was my fault that they couldn't find the medicine.One of the ladies waiting when I walked in also complained that she has been waiting too long. The staff were just milling around, not many customers in store but still over 30 minutes for what should have effectively been click and collect.I've switched to online pharmacy now as this is a common occurrence with this pharmacy and not a one off.
December 2022 by Hollie Harrison-Brooks
*DO NOT USE THIS PHARMACY*If I could give this pharmacy zero stars I would.Terrible service.The first two times I tried to use them the pharmacist was on a lunch break and apparently would not be available for hours.On one occasion I bought medicine for my child and when I got it out of the box at home I noticed the seal on the bottle was broken so I couldn?t use it. There was no way to prove it wasn?t me that had broken it so that was wasted time and money.Today I went in to buy some medicine and was given the wrong item. I went straight back 5 minutes later and was refused an exchange and was embarrassed and argued with by more than one member of staff in front of everyone in the store.Safe to say, I?ve made a complaint and will not be using them again.
August 2022 by Lewis Fox Web Designs
Friendly, helpful pharmacy. Cannot fault the assistance and they are always more than happy to order in any prescriptions required.
December 2021 by Priyanka Reddy
Worst pharmacy , they won?t answer the phones ..they don?t have any medicines in stock & even the antibiotics they will give after month shame on your services
June 2021 by Saimiz9
I can't say but, the staff here are friendly and gave me my prescription because I had a cold. After i took it it soothed me a bit better. Been here at 11 or something my first time in here. Well done!
March 2021 by Omar Sammur
I had to pick up some pain killers here today. The girl behind the counter was chatty and trying to initiate conversation with me. I stayed for maybe 4 or 5 minutes talking about my experiences and why in fact I needed the pain relief. She was a really lovely girl, kind and joyful nature, we kinda gave one another a look on the way out, ya know that sorta "we really clicked" kinda look. Shouldda asked if she was single I oh so regret it now. Next saturday I'll be having a knee accident and will likely need some support for it. A good excuse to go back in lmao. Anywho, five stars all round yay!
March 2021 by Debbie Staples
Always extremely helpful whether visiting the Chemist or by telephone. Competent polite staff. I have visited this Chemist for years and will continue to do so.
March 2021 by bob ghost
in there all the time, super friendly, and very hard working staff.
March 2021 by jacki west
Always found very helpful and polite nice clean tidy shop well done to all.
March 2021 by David D
Always friendly and helpful staff
December 2019 by Jorge Chesson
One of the worse stocked chemists around, never have anything in stock
January 2019 by Neil Vincent
Really helpful lady. Wasnâ??t perturbed at my embarrassing condition showed me the medicine counter and suggested some good ones and I am well on the way to recovery. Very happy with the service.
