September 2023 by nic w
Absolutely ridiculous. Ordered 2 burgers with the drinks. Both burgers came out like charcoal. They "re-did" them, then the chips came out cold. At this point we just asked for a refund so we could go elsewhere for lunch. They refused to refund the drinks, which we purchased to go with the meal, and then refunded the meal minus the full price of the drinks. If you can't cook a 3oz Pattie then you certainly have no place in a commercial kitchen. We left our drinks, as we had to go elsewhere for lunch. NEVER going to this place againFood & drinks: Absolutely disgusting
September 2023 by Jacqui Hunt (Jax)
Had a nice afternoon with family, visited for lunch, wasn't too busy, good barmaid in particular, unfortunately didn't catch her name, had green in her hair, she had a great sense of humour, good at her job! Only gripe was the burgers were burnt!
September 2023 by Benjamin Everitt
Great facilities including lovely garden & air conditioning for hot weather. Servers were all very friendly. Very rare to find a spoons with actual clean & working toilets. Would recommend.
September 2023 by Craig Honeyman
Popped in with my son for a bite to eat, food was okay, when the food arrived we was advised that the condiments were placed on a unit just in front of us, no mayo, so I asked the same gentleman, could I have some mayo? I was the pointed in the direction of another unit in a different room, where there would be some, to my disappointment there was none.Many tables I noticed were dirty and stuff not cleaned away. (Which had been there for quite a while)Service at the bar not much better too, when I entered the bar, I was the only customer waiting to be served (several minutes), at the exact same time a bartender and two customer arrived, they got served leaving me wait even longer.
September 2023 by Roland Cuthbert
Bought wrap for my daughter and I had a sausage sandwich. bit into sandwich only to bit down on large piece of hard plastic. I think it was a broken plastic spoon. Told management who apologised and gave replacement but I'd lost my appetite by then but I wasn't even offered a refund. If I'd eaten it I would have had to go to hospital. Dangerous place to eat. They found the rest of the plastic in the kitchen.
September 2023 by Steve Naylor
I had the steak club deal today. The advert is very misleading. It shows the price as £10.77 and next to this is a picture of two steak meals. One with onion rings and a selection of vegetables, the other a bowl of salad. When the plate is plonked down in front of you, all it is is an overcooked steak ( I'd ordered medium rare ) and chips. I usually praise ''Spoons but not on this occasion.
September 2023 by peter12345678901234
8 family members had a lunch here Sunday. we had mixed grill. steak, southern fried chicken etc really nice great value with drinks ?. It wasn't that busy ? for a Sunday. Garden was lovely to sit in
August 2023 by Taylor M
Chill place with chill staff, doesn't get too chaotic most weekends (depending). Probably best around lunchtimes - good for families.Can't really comment on the hotel but from overhearing other people, the feedback has always been good regarding the quality/value for money.
August 2023 by senseislayer
Popped in for a meal with my Wife, I ordered the all day brunch and my wife had American burger with chips and a side of coleslaw. Both meals came up together, my wife's burger was very crisp, black on the outsides and hard and dry (obviously very over cooked) there was the tiniest amount of onion on the burger. My brunch wasn't much better, the two eggs were hard and Luke warm, the bacon was shrivelled and hard. The beans were about the only thing not overcooked. I got a re cook ordered for my wife and we had a refund of £3.49 on her meal. I couldn't be bothered to argue about my meal but by the time my wife's meal was placed on the table she was eating on her own. The staff were pleasant enough although we were told when the food first came up that they had no brown sauce or mayo in the whole establishment!Overall a pretty poor experience and very poor food quality just basically cremated.We use this chain quite often and find the quality very hit and miss between venues and time of day.
August 2023 by johnlI3510DK
The garden tables come complete with aggressive pigeons who take food from unattended plates,often onto the floor. The young staff are courteous but do not clear or wipe tables quickly enough to prevent this so it is a major health problem. The inside tables do not have pigeons but are equally unwiped and filthy. Food quality is typical Spoons and service times meet the 3 and 10 minute targets...and it was very busy, but if you are a fastidious eater you will be an unhappy bunny.
August 2023 by Jodi rule
Surprised by the quality of the bedroom. Bed was super comfy, room was sound proof so we didn't hear any noise coming from the bar downstairs. Bathroom was lovely. All clean and immaculate. Would definitely recommend
August 2023 by Micheal C
Staff discriminated against me and my other half would not serve us drinks within 5 minutes of us arriving becuase we was apparently too drunk when every bastard in there drinking was off there face pissed and sniffing coke and staff was not very friendly at all very aggresive and rude only went in to have one last couple drinks before home not impressed and would never go again
August 2023 by Ron f
Best value food in Rochester High Street! Service is amazing fast. Staff are very friendly and always ask after your food has arrived if everything is okay.
July 2023 by david hill
Very busy which was fine considering it was a wet Saturday afternoon. Good choice of beer and really delicious pizzas.
July 2023 by dotty123
Lovely after I had washdown the table myself & drank my drink from the bottle as glasses were dirty ,,couldnt use cutlery as also dirtyFood & drinks: Cheap
