April 2023 by Matt Johnson
They hang up on you. Called to check if a prescription had arrived so not to waste a journey.
October 2022 by Georgia Bell
I have used this busy pharmacy ever since it opened around 2005. As a disabled person, my prescriptions are now delivered, which is very helpful. However, there is one item I need which has to be ordered separately. I have requested said item monthly for 5 months and have only received it once, despite being approved by the GP. I am now getting a bit desperate for this item as what I use are well over a year old, and cannot be as effective as they should. This is very inefficient.
October 2022 by Google user
I have used this busy pharmacy ever since it opened around 2005. As a disabled person, my prescriptions are now delivered, which is very helpful. However, there is one item I need which has to be ordered separately. I have requested said item monthly for 5 months and have only received it once, despite being approved by the GP. I am now getting a bit desperate for this item as what I use are well over a year old, and cannot be as effective as they should. This is very inefficient.
August 2022 by Dee Ramsell
They never have all of your prescription. Waited for missing item which was due in following day, but they had not ordered it. Had to go back again to collect it. They have no empathy with patients - medication is prescribed for a condition and should the medication cycle be broken it has an adverse effect on the patient\\nTo top it all the assistant then tried to charge me £8.95 for a box or co-codomol! I drove to the pharmacy down the road and purchased them for £3.99!!!
August 2022 by Katie Williams
Just tried to call Wainscott pharmacy to fine out where my mother?s prescription is as it was sent from the doctors a week ago and she is still waiting for her medication, no one answered the phone and it went in to a mailbox which was full and could not take anymore messages. This is disgusting service as we have started ordering on line as the pharmacy told my parents it was because the doctors weren?t available to sign the prescriptions but it is the pharmacy that is the problem they need to get it sorted as before lock down started it was very efficient and lovely people working there.
July 2021 by Rakesh Sah
Have used this pharmacy for a year now and I absolutely love this. Great customer service. They consult understanding your problem in depth and provide service accordingly.
April 2021 by Philip Collins
Great staff very helpful
April 2021 by Sue Godwin
Excellent service.
March 2021 by Sid Pitt
have used this pharmacy for years, never had an issue, excellent service.
March 2021 by Derek Adams
I'm not going to criticise the staff, they're working in very difficult circumstances, but would recommend allowing more time for repeat prescriptions to avoid running out of important medication
April 2020 by Michael Davie
Rubbish pharmacy.Why do I need to put a repeat prescription in two weeks in advance every month for it not to be processed??????No follow up procedure from pharmacy to surgery after they pass it on as ignorance is clearly bliss. Meanwhile chronic pain sufferers must "suffer in silence".Now I'm more angry that I had to give them at least 1 star to be able to review them.
January 2020 by john herron
Very friendly and and helpful
November 2019 by Katie Taylor
Always helpful and accommodating, even when I need my son's repeat prescription at short notice. If something isn't available, it is more often than not ordered and delivered the same day.
August 2019 by Megan Harrison
Lost my prescription
February 2019 by Camp Sirius
This Pharmacy must be avoided, rude staff, prescription availability always very poor.
