September 2023 by Beth Lloyd
Best chemist X
July 2023 by Fraser Russell
Needed an urgent prescription while on holiday, with the added complication that my registered GP is in Scotland. Staff were very helpful and were able to process quickly. Their help and flexibility was much appreciated.
June 2023 by Colin Foreman
What is wrong with this chemist ?Queued for 15 minutes and was told it would be ready in 20 minutes. Went in yesterday to collect insulin which was out of stock. How can you run out of insulin? Returned today to be told the deliveries were running late. Boots here I come.
January 2023 by A Sunni
Called 50 times and not connected,Same thing happened before.
November 2022 by Lynda M
Credit where its due. I've just had the most stressful 2 hours calling my local surgery, Pharmacy2U and multiple pharmacies trying to find out what's happened to my prescriptions from beginning of the month. I suffer I medical condition that could leave me in hospital in not under control and after finally speaking to Cody, she really tried her best to help despite still not knowing why my prescription is urgent. Thank you
November 2022 by Kat
Awful service for a pharmacy. Impossible to get them on the phone. The phone rings for 2 minutes and then automatically hangs up. When you ring again immediately the line is engaged. I have been calling them about an important prescription that I am waiting for and I have called 30 times already today
May 2022 by Sacha Picano
Absolutely rude and not helpful at all.they have no idea on what they doing.will not be back for sure!!
February 2022 by Claire Mellish
Phone seems to be left disconnected so you can't get through. Have tried many times and at different times of day.
February 2022 by Keith Raggett
Very helpful and friendly
October 2021 by Julie Lawman
The pharmacy is great but the women on the beauty counters are very rude.
January 2021 by sprinkle queen
Thank you place been a custom for many of year
November 2020 by Patrick Howse
Best local pharmacy - dispensing team give brilliant service, are knowledgeable, go the extra mile for their customers.Prompt professional and friendly service, always smile and are polite no matter how busy they are.The make up counter staff also give excellent personal service, and they sell perfumes that you cannot get elsewhere locally. Department stores in Tunbridge Wells and even in London didn't have a fragrance that I searched for, yet Paydens did! (Hoopers, Harvey Nichols didn't have it)I'd recommend Paydens to everyone!!
November 2020 by C C
Helpful staff & knowledge of everyday complaints excellent.
November 2020 by J Clarke
Dreadful. Unhelpful. Possibly the worst pharmacy in the area. Don?t bother unless no other option available.
May 2018 by heather Arnold
I am expecting delivery of inhalers have been told that it is not out for delivery. Dosset box clients take precedence over other deliveries e en though I was assured that mine would be out this morning. What a laugh.
