March 2024 by Robert Royston
Very poor delivery. Re-delivery never arrived, and now no idea where parcel is as re-delivery does now not recognise the tracking number. Also collection office opening times now unworkable for most customers
March 2024 by Edward James
A house hold member has ADHD.It would help if the medication didn't get delivered a up the road to someone who works away during the week.The only way I tracked where package had been delivered is that I recognised the colour of door on the picture taken after delivery.I had previously had to track another package.
February 2024 by NICK GREEK
Where is my post ? Letters from various hospitals in the West Kentarea were posted over ten days ago and I have STILL not received them. Pathetic service - pull your fingers out ! Shame AMAZON doesn't take over - they might get things done !
January 2024 by Brahi Aktou
The lady work there she is manager and she doesn?t have skill they must go back to school. Ediot
September 2023 by JC
Non existent service with infrequent deliveries. Delayed mail and missed appointment letters from hospital.
No deliveries over 2 weeks because sorting office manager was told by senior manager not to provide holiday cover.
Absolutely pointless to complain by phone as very long wait times.
Shocking performance by thus incompetent lot.
July 2023 by paul wilshire
Post received once a week at best. Absolute joke. Complaining to Ofcom
July 2023 by Richard H
Drivers aren't actually bothered about delivering parcels. They get out of their van and stick a card through the door and promptly drive off! They don't ring the doorbell even when they know you're home or even leave with a neighbour as instructed. Then they'll repeat the same debacle again the next day. Absolutely incompetent. Some of their drivers need sacking!
June 2023 by Fatma Salahi
Great service, very professional, always friendly, so lucky to have them in our town!
June 2023 by Alan Smith
No queue, delightful service, good sense of humour.
April 2023 by Amy Bowles
Excellent service - helped me to get a parcel before going on holiday! Very thankful, friendly helpful staff, really appreciate their help!
December 2022 by Pacific Rain
Nice and helpful staff at this DO sorted out a complex issue caused by the Royal Mail helpline. A shame that the company management is so poor as the staff are very friendly.
March 2022 by Reg Oakley
Would like to advise the driver of the van that was in Kemsing today, that cutting up cyclists is downright dangerous, and also the use of indicators is very useful for other road users.
March 2022 by R3allif3
Delivery Attempted - Address Inaccessible. I guess the delivery person didn't feel like coming .. Absolutly no problems accesing the property..
February 2021 by James Greenwood
Friendly staff. Thanks!
November 2020 by Radu Miclaus
Awful delivery of packages service. They don't try to knock on door, with me waiting for delivery, just dropping the card in the letter box. Have many times the parcel delivered to different address and just signed off themselves for delivery. When complaining was told package was delivered to me but never been the case. Other's people packages dropped into our yard. Do not read or follow simple highly visible notes left on the door for them.