November 2023 by Joshua Newton
I bought a chickpea curry slice as I am vegan and have been for 6 years. I then found it was full of beef and potatoes and had been completely mislabelled. I complained via the Sainsbury's website and have had no response. Be very careful buying their meat free options.
October 2023 by Aleksandr Olenich
I hate this shop!!! totally stupid every month they change the shelfes location and it is time wasting to walk arround and look after items what needed. Message to management " please stop to do it!!! If you think I walk more and buy more you wrong, more I walk more hate generates to you and more chances you will not see me again, stop abuse of customers!!!!!"
September 2023 by David Shahnazaryan
Great selection for groceries. The only downside is lack of in store mobile phone signal for most providers offset to a degree by free WiFi.
September 2023 by george a
I had 3 pieces of bacon and 2fried eggs and 2of toast and a coffee the bacon was burnt and just like cardboard the toast was fine and the coffee was OK the price was £10.40 ill never ever go back there again. PS AND IT WAS COLD TERRIBLE.
August 2023 by William Ellis
Sainsbury's is like a dream come true for me! ? Their store is an absolute paradise for foodies like us. From the moment you step inside, you're greeted with a wide array of mouthwatering options. The shelves are always stocked with the freshest produce, and their selection of groceries is unmatched. The staff is incredibly friendly and always ready to lend a helping hand. Plus, they have some amazing deals and discounts that make shopping there even more exciting. Sainsbury's truly deserves a 5-star rating in my book! ??
August 2023 by keith moller
Really considerate recruitment and culture which is really impressive and small queues with plenty of staff available. Diverse products from all over which is excellent. Makes for an enjoyable shopping experience. Would be 5 stars but the air is never working at the petrol station for so long now. Fix this and keep up the competitive pricing and I'd be a more regular customer from out of the area ?
August 2023 by Alasdair Paterson
Fortunately my wife knows her way around this supermarket and knows the price comparison with other retailers.Altogether, this was a pleasant experience; we got all we came for, with a good choice of products, including lovely fresh fruit and vegetables, all fairly priced.Sainsbury's also stocks some food items that other store don't have e.g oat bran.We can recommend Sainsbury's as our preferred choice amongst similarly sized supermarkets.They also have a good selection of clothes at affordable prices!
August 2023 by Stacy Osbourne
Lovely staff and patient while I tried to figure out how to use my new phone to get the app working.Big store with lots of choices of clothing, but the shoe section wasn't as great.
July 2023 by Alan H
Prior to covid we always used the local McDonald?s in Otford for a burger take away although 50% of the time they got the order wrong. So, I had to always unpack it in the store to check it out. Post covid we had got out of the habit of using McDonald?s and welcomed the opening of Sainsbury?s food court. Initially for the first few take a ways we chose the Harry Ramsden?s cod, chips and mushy peas and it was excellent value for money. However after the first month the price of this rose significantly so then we chose the Gourmet Burger option. In contract to McDonald?s, amazingly the staff got the orders right every time and the burgers themselves were great if a little expensive. However, all this changed in the first week in July. I specified my usual take away order ( a burger meal plus a plain burger) with the burgers being medium cooked. The server told me it was no longer necessary to state this as ?medium? was now the default. OK, I said then on the burger meal I didn?t want any bacon or cheese - which is the option they always ask about ? just the salad. Also on the single burger I only wanted meat on the bun ? nothing else. When I got the order home I found the food was now McDonald?s standard and not Gourmet Burger. The burger in the meal option was smothered in cheese and bacon and came without salad. Even worse was the fact that the meat in the bun was now totally different. It had shrunk in size to that of a McDonalds quarter pounder and even tasted like it having lost its previous distinctive delicious smoky flavour. If this is to be the norm then it obviously begs the question as to why use the food court when similar sub standard service and food can be purchased significantly cheaper across the road at McDonald?s.
June 2023 by Lloyd Mullins
They definitely have more choices than Tesco. This one is big, and the illes are wide. They have a large upstairs Caffè with a new menu. The clothing section has rooms to try on cloth and is usually open. We like the Lindor truffle pick and mix with flavours that are not usually available.
June 2023 by Mehmet Salih
Had a morning spare so popped into sainsbury for breakfast have not been to this site since I used to work for this company at this site so I'm familiar with everythingits all changed into franchise style of foods courtBut unfortunately we had a full Englishfood was fairly cold bacon was cremated borderline uneatableSausage was the star of the show lovelyLatte was nicerest really was let's put it this way some of these shows you pay what you think it's worth would not pay a pennyOverall wasn't cheap two people breakfast coffee twenty two pounds overallGive it two stars one for coffee one for sausage
May 2023 by Max Daley
Well located, always parking, great for a break.
May 2023 by Green Bus
Good Shop. Liked The Restaurant Hub. There is also Krispy Kreme and Costa Express.
April 2023 by Basile Majore
This Sainsbury?s location is very good, the staff are helpful, the products are great. Everything is split into helpful sections of the store and it?s got great parking. If you are family shopping, I think this is a good option, it?s not really in town though, but that?s ok, it is however quite close to another shopping centre and I do believe Sainsbury?s is the better option. It?s definitely a great choice for shopping,Only reason that it?s missing that 1 star is because it?s atmosphere (like most shopping centres) is quite busy usually and there can be some loud shoppers.
April 2023 by Joe Mcandrew
Massive supermarket, well stocked. Good clothes and other non-food items department. Very wide range of alcohol and usually clean.Only downside was I couldn't find prawn crackers. Bummer.
