March 2023 by JPG
We have been using this Opticians for many years. They have a high reputation amongst people we know, but we can only speak from our own experience. This has been consistently excellent. The eye tests are thorough and the opticians themselves are friendly and approachable, happy to discuss, answer questions and offer advice. Perhaps that is not exceptional during an eye test, but what really sets Wilkinson?s Sevenoaks apart is the quality of the subsequent dispensing service. The professional expertise is top notch, nothing is too much trouble, and there?s no sense of time pressure whatsoever in choosing glasses or, crucially in the later fitting and adjustment. In particular, Simon Davenport, who is also the manager, is meticulous in getting things right. We couldn?t have been more pleased over the years, and although we?re aware that a review like this might seem slightly unbalanced, there really is nothing negative to write. It?s a genuine and deserved review from a local couple.
November 2022 by Jillian Sadler
I was rushed through an eye test which resulted in an unexpected 4 point difference in my left eye. On wearing new spectacles I was unable to see clearly. I was informed that they ?need getting used to?. I said the left lens was wrong and was told that ?you need to use both eyes as we see with both eyes?!! I was also informed that the company has absolute faith in the eye examiner. I asked for a retest by someone different, result: my prescription hadn?t changed so much that I need new spectacles after all. Time and energy wasted. Much money saved. Very disappointed and won?t return.
November 2022 by Jammy M
Knowledgeable, patient and friendly staff who went out of their way to look after my children who were having their first eye test.
November 2022 by Megan Papworth
Personally, they are very thorough but they are sooo expensive!
November 2021 by Paula Cooke
My parents visited this branch today to have their eyes tested. They wanted me to pass on their thanks to the team at Sevenoaks - the service was excellent and everyone so friendly and helpful. Would most defintlrly recommend!
November 2020 by L R
I absolutely love the glasses and sunglasses I got from Wilkinson?s in Sevenoaks. They have such a beautiful, unique collection of high quality eyeware. The sales team and opticians are very professional and knowledgeable. I will definitely shop here again.
November 2020 by Niki Rigo
Superb experience!Very helpful, kind, upfront, professional, trustworthy team. They work fast and do an amazing job. You are not just a customer, you are The customer. You are made feel important. Simon and his colleagues went above and beyond to help.I cannot recommend them enough!THANK YOU to each and every one of you.
November 2020 by Paul Bridge
Walked in off the street to ask whether they could fit a set of replacement lenses I had purchased for my sunglasses. Was expecting to pay a small fee for the service but they did it for free. Amazing customer service - thanks very much.
November 2019 by Claire Harris
It is 30 years since the team helped me to choose my first pair of glasses. The members of the team have changed over the years but the quality of help and advice provided remains just as wonderful. Today my eight year old chose her first pair of glasses and everyone in the Sevenoaks branch made it such a positive experience for her.
November 2017 by Ashley Lovejoy
This is a 'can do' opticians which is more than I can say for some of the others on Sevenoaks High Street. Thorough eye test and helpful sales staff with a quick turnaround. I have used them twice now and I recommend them ...
