September 2023 by Paul F
Very polite mechanic, willing to help as soon as I walked into reception area.
September 2023 by Alan Ridgewell
Happy with the service and explanation for drop off and collection. Always polite and pleased to see you.
August 2023 by Daren Metson
Rob the manager is a really helpful chap. Very professional, knowledgeable and takes care of your vehicle. Took a brand new set of wheels in to have tyres fitted. He was very careful with these not to mark them. He has been excellent on every visit my wife and myself have ever made.
August 2023 by JillyJive C
I thought I needed 2 tyres. Robert said one tyre still had sufficient tread, so I only needed one. Helpful, efficient service.
July 2023 by Tony Goshawk
Customer service, the fitter was very helpful and informative in choosing new tyres. Very professional and polite
June 2023 by Darren Parnell
Fast and efficient. Car went straight in when I arrived for the booked appointment. And kept me up to date with progress.
June 2023 by Adam Carter
The team at Sheerness branch are courteous and very efficient.Very happy with this branch and will trust them with future services.
May 2023 by Razvan I.
Great service 5 stars.. fit a tyre and they found an error with a break pad sensor that was coming up every time i started the car, Bmw they couldn't find from where it was that error bmw told me to replace the break pad sensor i replace it and still the break sistem was coming up.. When i changed the tyre with kwik fit in Sheerness on sea they found that was not the break pad sensor and was a cable that was damaged and kwik fit fixed that cable and now no more break sistem error at all very good service and staff ..not even bmw couldn't fix that break sistem error and kwik fit fixed it in 5 minutes..Thank you kwik fit
May 2023 by JP God Liveth
Rob, the manager, and his crew are friendly and professional guys; they did a fantastic job on my wife's car, and she was worried about having to fix it asap. Rob and his crew fixed it without delay; it was fixed nicely quickly.
April 2023 by Luke Brien
Good friendly customer service, the team are always happy to help wherever they can and always try to put a smile on people's faces
April 2023 by Pinkhill 36
Great staff full of banter! They did my repairs quickly, bit pricey but so's everything! I'll be back for my MOT.
April 2023 by David Baines
Very professional service from the start of the process until being handed the car back
April 2023 by Ian Stanton
Traced problem. Told me it was fixed. Drove away only to find that the problem was still there. I was charged even though my vehicle was not repaired. I've given a 4 star rating as I've always received excellent service in the past.
March 2023 by Rhys Parsons
Customer service is amazing, Tom was professional and polite, would 100% recommend!
February 2023 by Lucy Gorlov
So car booked in online for 830am so get to kwik fit at 832am apologise for being late! To be informed that I am late and car has to be on the ramp at 830am. OK thats what I just apologised for. Plus if the desk was manned or someone came to the desk quicker maybe I wouldn't be even later than I was.So I am told car will be on the ramp at 1030am ok no problem I don't need the car and I informed them that i may not be able to collect the car if it passes the MOT until tommorrow as I am working today. The response from the staff member felt like I was now being a hindrance. Anyway off I go to work phone rings around 1045am to say car has passed the MOT, great I say I will try and get to you before you close to collect the car or otherwise is will be Saturday morning.So I made it at around 515pm to collect the car. Sit in car reading the MOT certificate to see an advisory which is to replace a tyre as the tread is getting near the illegal level. OK 1st question why was I not told this over the phone? If I was I would have had the tyre replaced there and then which would have saved everyone time, resolved the advisory, kwik fit had another customer spending money and all sorted. But NO so now at some point in the near future I need to get a tyre replaced. Let's say one thing I doubt very much whether it be quik fit as I doubt with future MOT or other requirements as I feel the statement 'WE'RE THE QUIK FIT FITTERS, WE'RE THE ONES TO TRUST' is rubbish as that word TRUST obviously means nothing, as all TRUST is lost and I doubt will be regained.I await your response.
