December 2022 by Google user
Times are wrong. Wasted journey. Online claims 5:30pm closing.
December 2022 by Michael Holland
Times are wrong. Wasted journey. Online claims 5:30pm closing.
December 2022 by jojo xxx
I got me n my child ready ,, walked up in the freezing cold only to find that again you have shut up half hour early!!!! Getting so sick of this ! Now I have to wait till Tuesday to get my parcel!!!!! Bloody joke
May 2022 by john ?J C? connelly
I started with all my funds do the same
November 2020 by xzippy
Good small post office in the town
November 2020 by 4evaclapham
third rate service, a real downgrade from the main crown post office closed down by our wonderful government
April 2019 by Ray May
Passport renewed and sent of within 10minutes
February 2019 by gav sewell
I donâ??t know what is happening with my post but not been getting it and when I do itâ??s taken week I have ordered thing of amazon to come to me by Royal Mail Most day s we donâ??t get are letter till the afternoon it not good enough
October 2018 by gerald fill
Friendly helpful staff.
June 2018 by Gary Ford
Sent some letters Poste Restante here as I am on holiday. They were refused for no reason at all, and the phone line is Royal Mail, not post office so it was useless. Only the second time in 12 years I have not been able to use Poste Restante.
April 2018 by Sei Shin
Issue with using English stamps to post to Europe and issue with proof of postage. Inconsistent depending on what day you're there.
I hand over the attendant a envelope addressed Spain and ask for a proof of postage.
Lady says: you cant use English stamps to post to Spain, you need cash stamps or special Spanish stamps.
Reply: I've send weekly to Spain and Europe, with those exact stamps and they arrive; the values add up to the required amount.
Lady says: Well I cant issue you a proof of postage for items that are going out of the UK.
Reply: Just yesterday, at this same counter, the attendant printed me a Spanish proof of postage along with others, no problem.
Attendant: Who served you?
Reply: the lady here
Attendant: one sec (goes to a colleague to talk and comes back) nope that didn't happen (she was calling me a liar?!)
Reply: the postage is correct, what the issue? it adds to £1.25 which is international standard for Europe small letter.
Attendant: well if you think it's fine, I'm going to ask you to put it in the box outside.
Reply: No other post office on the Island or in the UK, that I've used, has this problem, I'll take it to a different post office.
(I leave, realise I have the Spanish proof of postage from yesterday and decide to show her that it happened, so she can stop implying I'm lying; I go back to the counter and hand her it)
Attendant: Just because you got one, doesn't mean I'll do it.
(looks at it, takes it to colleague and returns with colleague)
Attendant: well I don't know how they've done that, who's done that, who's initials are those?
Colleague: oh that must be the one who is new, we must tell her she cant do this.
Reply: Every post office on the island, prints me a proof of postage for Spain, just like this, why is this any different?
Attendant: well fine, please go to a different post office, there's one just down the road.
(leave and go down the road to the clock tower post office)
Hand them it and ask for proof of postage
Lady: sure, is that the house number? (prints) here you go
Reply: thank you very much
Worst Royal Mail encounter ever!
March 2018 by David Lovell
Collection area cold and dirty not not a great space for waiting for parcels very long wait and only one member of staff working...
March 2018 by Island Boy
The phone number is useless. Got cut off twice after being redirected three times.The message starts about pensions. Thought this way supposed to be about our Royal Mail? Think they are more interested in signing you up to financial services these days than delivering mail. Cannot fault the staff at this branch always cheerful and helpful. WHY is there not an 01795 number for the branch?
July 2017 by lorraine mason
Visited callers office; efficient polite staff. Alleyway is disgusting.Full of pigeons and droppings. Bowl of water was there, perhaps they are pets! Health hazard if you ask me. One could transfer it on footwear into the car or house.
