February 2024 by Rafal Marynczak
I've shopped here three times, but this was the last time. The day before Valentine's Day, I decided to give my wife and my 6-year-old daughter a gift - I bought them a pair of gold earrings. I paid £120 in total. The earrings for my daughter turned out to be too small... because I visit this place once every two weeks. Exactly 14 days after the purchase, I returned to exchange the cheaper earrings for £25, with an additional fee, for some other, slightly larger ones.. The young lady at the service desk was nice, but she had to ask her superior for permission. This woman didn't even leave the counter to go to the customer (and I could tell by her voice that she was selling it to me herself) - of course, sorry' no.? You've lost a regular customer! -that's not how you treat people
December 2023 by margaret cole
Great staff really helpful and friendly..always go above and beyond for me
May 2022 by Robert James Mclaughlin
Excellant customer service, best foreign exchange rates in the High Street.
April 2022 by James Harrison
Happy and helpful team. Always welcomed with a great big smile and nothing is ever too much trouble. They always help me out with any queries I may have, and are more than happy to simply offer advice! The only pawnbroker I?d trust
April 2022 by Lucy-danielle Gray
The ladies an gentleman who work in our sittingbourne store are amazing at their jobs always make me feel comfortable no matter my situation or questions. My gold is always taken care off to the best off their ability. I am a very happy costomer. Mwah
April 2022 by Rayna Savova
Great service would recommend!!! Lovly staff and nice and polite!!!
April 2022 by Martin Belton
Ben was friendly and polite, excellent service thanks!
April 2022 by Sonia Russell
Absolutely amazing staff and service
March 2022 by Samantha Farmer
Whenever I go into this store the staff are very friendly and welcoming, would highly recommended this store. Prices are good as well.
January 2020 by bea Cook
Got told I couldn?t cash a check in because they said they had a hour and half till they closed
January 2019 by wojtass roza
Nice service
