November 2023 by Sean Griffin
Appalling and inedible. Three young lads working there are clueless and disorganised. Tried to wrap the sandwich up in an undersized napkin by squashing it. Picked up each wedge individually and threw into box because too hot. Why not just tip them in from the grease proof paper?? Drowned the whole thing in mayo. Didn?t complain because in a rush and already been waiting 10 minutes. Never again!
October 2023 by Bradley Wilby
Very poor attitude and delivery . Went today to get a Big Breakwich sub only to be told they have run out of sausage ? How ? It was 12.30 in the day . Was told ? didn?t get enough out ? as if that was acceptable . No real apology just a shrug of shoulder . Not the first time this has happened in this branch . The worst I?ve visited for speed , application. , stock and attitude . Very poorly managed and run
September 2023 by Paul Lamont
Saturday evening in Staplehurst, not exactly Kents highlight but can recommend this Subway, especially the sandwich artist, lovely girl working hard by
August 2023 by Tommy Chivers
No atmosphere and terrible service. I wasn't even greeted by the staff. They just stood there staring at me? Got half way through my order before telling me they were out of chicken so had to reorder a different sub. Never seen someone make a sandwich so slow. To top it off, bread wasn't fresh and made such a mess eating. Will not be returning or recommending. Basic customer service/training needed.
July 2023 by Luke Berry
Went in last night as they were closing, Perry and nathan who served us were absolute legends!
July 2023 by 474anthonyk
Lovely staff landed with an updated menu that is so expensive no one seems to be purchasing from them, Subway have surely made an error here. Sub of the day also gone. We deferred to Greggs, as did every other customer we saw whilst there.
June 2023 by Jennifer King
Every time I try to use this Subway the shop is out of essential fillings!
June 2023 by Janette Tranter
Just been served by a young man (his first day). So polite and helpful and explained the new menu to us. Ordered two foot long Subs. Absolutely delicious! All the team at this shop were helpful, polite and friendly. The store was spotlessly clean. Excellent customer service received! Would definitely visit again. Thank you! ?
June 2023 by Kelvin Henry
Bread stale just crumbled and fell apart rock hard no stock and only allowed to pick 3 of the salad items no more for me
March 2023 by Josh
A subway which runs out of bread during lunchtime ????? Not the first time this kind of thing has happened - very poorly run
March 2023 by Joe morris
10am, open for breakfast but sold out of bacon and sausages!! Why bother to open! Not the first time either
December 2022 by Nathan Weller
Go here almost everyday
November 2022 by Chris Wheeler
Wife's gets home. Entire sub falls out of its wrapper.Pretty sure lesson one is bagging up the sub
November 2022 by ??? ?????
Didn't have 4 main ingredients in stock...used to be okay but seems to be running down already. Very poor. Double service without a smile to top it off
October 2022 by Luke King
Absolutely shocking service , 15 min wait for backlogged orders ,poor handling of the food , women was wearing a ripped glove and handling the food with her bare fingers , not impressed, all seem very under trained or all go something wrong with them
