January 2024 by WorK WorK
Gh 1.7 l kettle is faulty lids pop open when boiling it will burn you but its ok because they know about it its on sale now good work asda team also who keeps all their asda receipts.
December 2023 by Vee Kitt
HUGE supermarket with a clothes & homeware section and so much more. The shelves are always full and with so much variety, but can sometimes be messy, especially the seasonal aisle but thats understandable. Some disrespectful customers do make a mess. Infact I bet most of the poor reviews here complaining about mess probably made the mess themselves lol).I love the staff here, they're so nice and go above and beyond to find what I need, even the security guards are so kind! I have not had a single rude encounter with a staff member here. Respect goes both ways fellow customers!!!
December 2023 by David Bosher
The store is pretty horrible but the toilets are disgusting , I only shop there cos it?s cheap but have gone to another supermarket chain this year for my food , it?s a pretty scummy store all in all it?s not a nice place to shop , I really don?t know why you can?t keep the toilets clean
December 2023 by Jake Wingfield
The worst Asda known to man. Their delivery service was over 3 hours late. After 1.5 hours it was cancelled by the delivery driver and it wasn't until we complained that they forced the driver to actually make the delivery attempt, 1.5 hours late.Lack of respect and care from the people that work there. The store is always a complete mess. People are constantly stealing from it and not only are their prices marked up Vs the local Aldi but their stock is very limited. Go to the Tesco instead or get a delivery from Tesco. We've had no zeros issues with Tesco! Save yourself the stress and pain.
December 2023 by M S
This place is a disgrace. The shelves are a mess, stock-keeping is appalling & so few checkouts are open that thete are regularly 15 minute queues to pay...Added to that, they often close the left hand exit so that if parked in the smaller carpark there's a hefty walk with a full trolley. Little wonder all the trolleys are knackered.I cannot remember ever visiting such a shoddy poorly run supermarket.Craig, get your act together!!!
December 2023 by Diane Zeng
The worst Asda ever. The white woman in the self checkouts, hair in Bob with blonde bits doesn?t do her job properly. I?ve seen her let gypsies steal items on the self check outs yet she wouldn?t let me use my pampers coupon saying the exact photo has to match the coupon when it CLEARLY states on the terms and conditions on the coupon that the size of the nappy doesn?t matter, and each size has different photo on the nappy, the description matched yet she filled in her colleague to say that it has to be the same child?s photo. Ridiculous. Can?t even do their job properly. I was right yet she was saying she?s right and she got nasty with her comments so I avoided a scene and told her she?s wrong and she?s super wrong to the company for letting people steal. She was limbing, around age 60. She might have even be racist as I?m not fully white. Disgusting person
December 2023 by Agu Joel Chigekwu
Asda Swanley Supercenter is a convenient and well-stocked grocery store located in the heart of Swanley, Kent. The store offers a wide range of products, including fresh produce, pantry staples, household items, and more, making it a one-stop shop for all your shopping needs.One of the standout features of Asda Swanley Supercenter is its spacious and organized layout. The aisles are easy to navigate, and the shelves are well-stocked with a variety of products, making it a breeze to find everything on your shopping list. The store also boasts a clean and tidy environment, creating a pleasant shopping experience for customers.In addition to its extensive product selection, Asda Swanley Supercenter also offers competitive prices and regular promotions, making it a budget-friendly option for shoppers. The store's friendly and helpful staff further enhance the overall shopping experience, providing excellent customer service and assistance when needed.Overall, Asda Swanley Supercenter is a reliable and convenient grocery store that provides a pleasant shopping experience for customers. Whether you're looking for fresh groceries, household essentials, or special treats, this store has you covered. I highly recommend paying a visit to Asda Swanley Supercenter for all your shopping needs.
November 2023 by ian mclean
Was in Asda tonight and spotted a big rat in the dog food area other shoppers seen it to told staff and the security about it but don?t no if anybody one look into this hope they do
November 2023 by eddie k
Seems like asda think physically disabled people no longer exist. 5 cars parked in disabled bays with no blue badge. Atrocious You should be ashamed of yourselves.
November 2023 by Andy Richards
Poor stock levels. Place often looks a complete mess. Poor quality trollies. Since the takeover this place is going downhill fast.
October 2023 by Gilbert Tom
Rude lady staff and racist people ever seen in a store.Spotted out of date products and when i reported, i became the culprit and blamed for taking the product instead of one with date. Staff need proper training to show humanity on all kind of people.
October 2023 by Jennifer Spiller
Though the store has had a makeover in the chilled section unfortunately the door "openings" are now getting very dirty and grubby. Cleaning procedures urgently need reviewing.
October 2023 by Muhammad Sadiq
Very rude management staff. They have no manners how to deal with a customer or a complaint. The worst company I have ever dealt with.If my staff behaved this way they will not be working for me. I am surprised that Mohsin and Zuber Issa have not taken any action to improve their customer services. There is no star below 1 because they do not even deserve 1.
October 2023 by Alan Horton
By far the worst supermarket experience I have ever encountered!! You could not have made it up!! The poorest level of customer service, the rudest and most unhelpful assistant manager I have ever encountered!!I will be taking this complaint to head office and I will not let it go. I am still fuming!!!
September 2023 by Philip M.
This used to be a great store. Lately it has got very untidy looking and the music playing is great for an all night disco but not for doing your weekly shopping. I thought - I mean I wished - I was in a disco in Ibiza for a moment - it would have been quieter than mid day in Swanley Asda. The nice restaurant for tea and coffee is long gone. It has been replaced by a boarded up big area of absolutely nothing. The range of fruit and veg has been reduced to 75 per cent of its original size. But hey - who wants fruit and veg anyway when you are dancing to disco music? In what might be a bonus you have not got to walk to the back of the store to find the clothing section anymore. Some of it has been moved to the front of the story and tipped onto two clothes rails. The rest of it is lying on the floor. Shame - a once great store on its way to becoming a cash and carry.
