October 2023 by mystic annwara
Never ever have an issue with the swanley store. Staff lovely. Management lovely and always go above and beyond. However today I received my online order to be greated with a driver not in uniform, rude to me , sarcastic to me , wouldn't make eye contact and when I asked if he was OK he didn't even turn around he just flashed me a thumbs up. All I did was explain that the lettuce I got was mouldy and I'd like it refunded please and does he do it on the door step or back at the store . Whilst slamming the totes around on the path he did say it'll be 3 to 5 days from the store but his manor all together from the moment I opened my door was short sharp and unwanted . " ICELAND " no hello or anything , truth be told my husband actually said to me " do you know him ? Have you pissed him off or something " because of his attitude. I've rang the store and said I don't want him coming back but they said they arent in control of it. He was so rude no "have a good day" or anything and just made me feel like I killed his cat or something and biggest issue for me no seat belt whilst driving and getting in peoples way on the path and parking on double yellows. Carelessness and rude . I hope I don't get him back and I've sent doorbell and cctv to head office now as we was that shocked by it all.
June 2023 by James Burchell
Not one of Iceland biggest Supermarkets! But still managed to get what we wanted....
April 2023 by Paul S
Always seems to be a well stocked store, most prices are good but what has impressed me n for that a 5* there is a sign that only Iceland put up stating that currently Free range hens in the UK are being held in doors to protect their health and welfare
November 2022 by Sarah Louise
Omg don?t shop hire Iv been trying to ring shop all afternoon I had the Bernard Matthews chicken burgers and have made us all I?ll straight after we eaten them. I?m taking all my shopping back tomorrow as I can?t take no risks of semolina! That?s what was in them burgers this afternoon they all need re calling and whenever buys from hire need to hand it all back and avoid!!!! Go Asda it?s more trust worthy
August 2022 by Kevin Crowhurst
Very well stocked with friendly staff.
July 2022 by Daniel Carta
Not the best service. Long waits. Closes much earlier than advertised on their website
June 2022 by obedullah mohammad
Limited Product range, but we'll displayed
April 2022 by Paige Griffin
Omg don?t shop hire Iv been trying to ring shop all afternoon I had the Bernard Matthews chicken burgers and have made us all I?ll straight after we eaten them. I?m taking all my shopping back tomorrow as I can?t take no risks of semolina! That?s what was in them burgers this afternoon they all need re calling and whenever buys from hire need to hand it all back and avoid!!!! Go Asda it?s more trust worthy
April 2022 by Julia Curtis
Brilliant special on bought seafood 3 items for £10 saved about £4 buying the special. Really spoilt for choice
April 2022 by Brian Meaton
Wide selection of food but never seems to absolutely crowded
March 2022 by M Stromboli
Clean neat shop, well stocked. Staff were helpful too, explaining how I cld do a delivery from the store.
March 2022 by Scott Whiteman
Ice good brands at a cheap price lots of decent frozen foods always quite very handy if you're just getting a small shop ?
March 2022 by Jacquelyn Lane
Always friendly, staff helpful, great bargains
December 2021 by Gerald Begley
It's value for money, but always end up queueing as only one till working.
October 2021 by John Martin
Not many customer's, a few gaps, but overall plenty of full shelves and frozen products. I would recommend this branch of Iceland and they deliver as well, which is a bonus.
