March 2024 by Yvonne Copping-Noyce
Venue very good as we're staff but the latte coffee was too strong.
March 2024 by Martin Bass
One of the best Caffe Nero's . Friendly and helpful staff.
January 2024 by Allison Jacob
Staff very
November 2023 by Gillian D
Terrible service. 1 classic hot chocolate with cream, 2 lattes and 3 cold mince pies. Shouldn't be too hard. The barista (slightly overstating the job title here) made the hot chocolate first, added the cream and then sat it on the side whilst getting and opening the milk for the coffee....by which time the cream had melted into the hot chocolate. I asked for the cream to be added when the coffee was ready, expecting them to pour it away and start again, doing it properly. No, more cream was added to the original drink, left to melt again, 45pence worth (8) mini marshmallows added, all the melted cream poured down the side of the mug, then it was put onto the tray. 2 coffees followed and I was asked if I wanted the mince pies warmed up. "No thank you". They turned around and started serving the next customer. I asked for my mince pies and was told they were in the microwave. "But I didn't want them warm" I said. So they got them out of the microwave, dumped them on my tray "they're not too hot". "Errrm no, I wanted them cold". Hence more slamming things around and 3 cold mince pies came our way. Along with a hot chocolate swimming with 2 lots of completely melted cream and not even an apology. £20! Wow, train the Saturday staff please.
November 2023 by Andrew Pye
Absolutely love Cafe Nero in Tenterden. Lovely friendly and welcoming staff, lovely food, drinks and atmosphere. Me and the kids just love going into the place.Kid-friendliness: It's safe, welcoming and warm.
September 2023 by Neville Morley
Good quality coffee, service and patisseries
August 2023 by RoseLondon2014
Unbelievably DISGUSTING!!! Bought a ham and cheese panini (£4.90) and it came with 1 slice of ultra cheap supermarket ham (1 SLICE) and a cheese paste NOT EVEN CHEESE!!! HOW DISGUSTING and DISGRACEFUL. I will never again set foot inside one of these appalling Caffè Nero?s!!!! Photo is what I got (1 slice cheap ham, no discernible cheese as you can see). Other photo is the picture of what it is supposed to be from their website.
June 2023 by Liz Marshall
Excellent friendly service. Good drinks!!
May 2023 by Paul Ranson
Lovely friendly, warm and welcoming team. Thank you
April 2023 by Erdogan Ahmet
Very friendly coffee shop, nothing was too much trouble and a lovely neros coffee.
March 2023 by Pravin Mistry
A nice Caffè Nero in the high street, the service was good and so is the food. Comfy seating, especially by the window, we ordered a Latte, Cappuccino and a Black Americano. All drinks for delicious and the Latte came with a design on which was nice to see. Don't always get Latte art sometimes plus we had a Chicken & Pesto Lattice which I recommend. A great place to have a coffee & food!
February 2023 by Karen MacLellan
Particularly like sitting upstairs. Quiet. Good place to work. Coffee is strong but staff happy to adjust milk etc. Cinnamon buns yummy.
February 2023 by Helen Brook
Really nice atmosphere, staff were polite and welcoming, and very clean premises.
January 2023 by Antony Swain
Clean, lovely atmosphere and helpful staff.
November 2022 by Robin Hackney
Nice place to take a break from shopping & grab a coffee. This time of year their festive treats menu is worth a look.