January 2024 by Hanlie Burger
Very friendly staff, felt welcomed and seen at booked appointment time. Optician was professional, re-assuring and friendly - there was no rush and all questions answered and options explained. Was assisted by a very competent and friendly staff member (Jinu) to find a new pair of frames (could not have done it without him!). Everything was carefully checked and double checked and the whole appointment and experience were excellent - I recommend Boots Tonbridge Opticians a 100%!
January 2024 by Margaret Irene Becker
Everything from booking the appointment on the phone to coming to the shop worked well and the staff were all friendly and efficient.
January 2024 by Jane Henri
Nigel as always was fantastic, very thorough and polite.Debbie, Jenny & Karen spent a long time helping me chose glasses, im the most fussy person ever and they didn't lose patience! Team Tonbridge!!!
December 2023 by Miss Leigh
While team effort - was a walk in for the street appointment - all staff (4) were incredibly professional and friendly. Seamless from test to making a contacts that were ready to fit appointment in half an hour!
December 2023 by brian miller
Completely satisfied
December 2023 by Tom
Convenient and quick booking opportunity. Friendly staff -Highly professional staff - the person I saw was working at Moorfields in London.. You can't get better than that !Nice effort all round
December 2023 by kelly parsons
Really supportive, explained every step. Friendly and committed to achieving the best option for my lifestyle.
November 2023 by Nigel Simkins
Good friendly service with knowledgeable staff
November 2023 by Susan Killick
Very good optician and dispenser. When I entered felt reassured when I saw Sandy who is patient and very knowledgeable
November 2023 by Nick Doggett
I arrived on time for my appointment and was seen immediately and given the initial test, it was explained to me, and I fully understood, that there would be a £25 charge for a 3D scan, which, having a family history of eye problems, I opted for, but was not pressurized to do so in any way, the decision was entirely mine. It took several attempts for the technician to get the quality of scan that they wanted and she apologized for having to keep attempting, I assured her that it was not a problem, and to be fair it was probably me not paying full enough attention! After that test I had to wait for less than five minutes to see the optician, who was very thorough in asking me about my medical condition(s) before giving me a full eye test, the outcome of which is that my long-sight is about the same, but I am a little bit more short-sighted when it comes to reading etc. but at the moment is manageable. I was informed that a pair of glasses for reading would cost around £40 but again there was no pressure to purchase, I have elected not to on this occasion. This is typical of the type of customer service I have come to expect at this branch and why Boots Tonbridge is my preferred optician. In the past I have bought glasses from this (and during Covid Sevenoaks Branch) and found the staff to be friendly, informative and helpful with out resorting to hard sell and is one of the reasons that I always recommend the shop and continue to return.
November 2023 by Roy Lawson
Really pleased with the service. Very friendly staff and the prices are about normal. The Gentleman who see me did not push for the top brands he was very professional.So thank you all Roy
November 2023 by David Parrish
Excellent Optomotrist review of my eyesight.Really is top notch.Too heavy on gthe hard sell thoughDr D J Parrish
November 2023 by Michael Willson
Very helpful. Glasses repaired, and reminded my eye test due. Duly booked. Thank you Brandon
October 2023 by Jamie Rogers
Thank you!
September 2023 by Jinu Raj K.R
The best
