December 2023 by J Darby
Late opening, long queue, pharmacist was helpful when I eventually got to speak to her.
December 2023 by Brigida
The products were shelved under the wrong price label and the cashier seemed to be annoyed when I told her about the mistake. It is not the first time I notice a discrepancy between price label and products.
December 2023 by Sarah Howard
i had a problem with not having a prescription i badly needed,
The most Fabulously Helpful, Kind Lady called Pauline at the Pharmacy counter could not have been more Helpful and Kind and explained to me how to sort my problem, which i managed to do !
Wanted to say a MASSIVE THANK YOU to Pauline a Real Shinning STAR :) cant explain just how much difference you made to my day Pauline Thank you just does not cover it !
Well Done for being SO FANTASTIC .
October 2023 by Kirstin Rees
Queue to the door for prescription but lady at the desk was so lovely
October 2023 by Les McDonald
Always friendly and helpful staff and dispensary too.
October 2023 by Harry time
DO NOT waste your time calling because nobody answer the phone !!!!
August 2023 by Elizabeth Johnston
Very pleasant experience in Boots Tonbridge. Very well stocked, very clean, knowledgeable staffs. I need to mention Lucy, in particular. She couldn?t have been more helpful, No.7 can be proud of her! My Go To store.
July 2023 by Keith Burns
Not too bad. If the prescription not complicated and sent straight from the surgery. However if a call is required to chase a very delayed delivery prescription then . No hope. Tried several times on all options and through several call cycle loops. Each call lasting 15 mins plus. Hence the chance to compose a fairly lengthy review. You cant blame staff just the directors over paid over bonused and considerably lacking in business interest.
June 2023 by Karen Scheffer
Very helpful and informative assistance given to me.
April 2023 by Daniel Ivey
Always a queue to pick up a prescription, and there are never any tills open, even though there are staff on the floors filling the shelfs. You have to actually ask someone if you can pay, and people get confused and line up in the pharmacy queue just to pay for things.
April 2023 by Ivonne Allen
Always find what I need and very friendly staff, especially in the makeup counter.
April 2023 by Rachel Price
Very disappointed in this Boots. I booked my child to have the chicken pox vaccination and Boots Tonbridge was the only place that could do next day. I travelled 45mins to get there, when I went to check in the lady advised that they're unable to do it. I had no cancellation email or message left at all and the excuse was that she was off work when I had booked it. If the lady had messaged me first thing this morning (when she was working) then I wouldn't have wasted my time, petrol money and having to also pay for parking to get there. Not even to mention my poor child having to spend the whole morning in the car! I would never return to this store. I didn't have high hopes when the few people in front were moaning about their service! Unacceptable and would definitely recommend using other boots stores as I've never had a problem with boots before.
March 2023 by Sumitha Salahudeen
Jo and Corrine at Boots Tonbridge made my day today. They both helped me choose the products I was after. Gave me helpful suggestions and came across very kind. I felt well looked after. Thanks a lot Jo and Corrine.
February 2023 by Shirley Huggins
Had everything I wanted when I shopped.
November 2022 by Marija T
Rang the pharmacy 5 times and no one answered. A prescription they said was ready was not. I need to take my prescription elsewhere but they need to release it, hence the phone calls. Won't come back here again.
