July 2023 by Google user
I just wanted to say thank you to the team who took in my 77-year-old mother?s car yesterday (silver Fiat 500). Halfords had it all day - then didn?t charge her a penny and reassured her that nothing needed doing to it. This could have been very different in a lot of garages. Thank you for your honesty and integrity.
March 2023 by Gary Bevan
OK. Not ecstatic that the slot you book is explained as the 'drop off time' not the time work starts when you arrive.This makes no sense. 2 hours to change 4 tyres is not great.There were earlier slots available....if I'd known.....Service: Tires
February 2023 by strider tride
Had something wrong with my radio went in for a check to see what they could do and the Assistant manager Samir was amazing he tried multiple things to see what the problem might be and was very helpful and polite and in the end he managed to fix the problem for me definitely would recommend and use them again.
December 2022 by B. G (Baz)
Avoid..particulalry for the MOT. Cancelled once, rebooked for a later date before Xmas. A day before they called me saying your car will not pass MOT and gave me a long list of defects and associated costs (more than cars worth). So, I took it to another garage and passed by fixing 2 minor items. It was clear that they didn't want to do the job (free membership mot) due to their busy schedule. I will cancell my premium memberhip immediately..
November 2022 by ANDY PRUVOST
Totally unreliable! Cancelled MOT twice, refund still not processed. Staff very unhelpful and frankly quite rude! I would not recommend. Nice and well to advertise their motoring club can't even be used. Outraged
November 2022 by Meggie Rix
Super quick service for a last minute problem. Other garages in the area couldn?t see me for 1-2 weeks, they got me in next day and my car was sorted within a few hours. Nice to have email receipts and info too- thanks very much
October 2022 by Tom Livesey
+ve : open on Saturdays-ve: cancelled my MOT not once but twice due to staff absence, and on morning of service failed to tell me my start time had been delayed to afternoonService: Auto maintenance
October 2022 by Nick Weller
Service carried out to good standard but Mot cancelled twice with little notification.Service: Auto maintenance
August 2022 by Jessica Masters
Have gone to Halford for my MOTs and services for a couple of years now and couldn?t be happier! Always friendly and helpful, highly recommend :-)
August 2022 by Fian Andrews
Had an MOT done and there were a few small bits of work. The guys bent over backwards to get me back in the road even though they were very busy.
July 2022 by Dave Jennings
I popped in on the off chance someone could look at the undercarriage of my car - the engine cover had come loose. Ferbie kindly took a look straight away and sorted the problem quickly. Saved me a lot of hassle. Thank you so much! Excellent serviceService: Auto maintenance
May 2022 by Sally Barden
A good experience having my car serviced and MOT carried out.Helpful and friendly staff nothing is too small.If they can help they definitely will.I will recommend them to family and friends.Service: Steering & suspension repair
April 2022 by Elizabeth Goddard
Had an MOT carried out. They kept me informed & finished it in good time. The staff were all most friendly.
March 2022 by Michael Corbett
My Daughter took her car in for a full service and a MOT. I took it in last year and experienced no problems.This time she took it in and was persuaded to pay £39 to have the engined cleaned prior to putting new oil in.They also did the MOT first and tried to charge her extra as malfunction lights on, I spoke to them and told them to stop treating her like a woman and the service should have been done first and these lights would probably disappear (they did).I went with her to pick the car up and when the bill came she had been charged £39 for the engine clean. They said she agreed to it and I told them in no uncertain terms that they had conned her into paying this charge. Manufacturers do not recommend putting these chemicals into the engine for obvious reasons.She was conned into having this done, if I had been asked the answer would have been NoMy advice is beware of the selling tactics of this garage
March 2022 by Katie Marnane
My back suspension coils were broken and they quickly ordered the parts in for me and fixed my car the next day, the manager was really friendly and the service was excellent!Service: Steering & suspension repair
