October 2023 by Nathalie Ahmet
What can I say the lady called Urzula that works here is just wonderful.Extremely knowledgeable, empathetic and all round lovelyPlease give her a promotion she so deserves it.What a change to see someone actually enjoying their job and genuinely wanting to help peopleShe is a super star
August 2023 by Tom Dawes
The staff at this store are just fabulous. My local is actually Tunbridge Wells but I make the journey to this store in particular. The staff are very friendly, they're knowledgeable and it's clear they take customer service seriously. I put this down to the new management. Absolutely recommend this store based on staff alone.
July 2023 by Nick S.
An examplery service. Urszula who is one staff member that stands out. Knowledgeable and very friendly. From a consumers standpoint this is exactly how customer service should be conducted.
June 2023 by Nicola Hazel
Frequently shop here and the customer service was appalling at one point. But since the change of staff it really has been a pleasure to shop here again. The ladies I frequently see are always bubbly, knowledgeable and humourous. An excellent customer service.
March 2022 by Isabella Woods
Great to have one in Tonbridge. Always friendly customer service.Just a bit frustrating that they only do one Yogi Tea: Night Time. I like Throat Comfort and they never have it...There are lots of Pukka teas. It would be nice instead to have 4 offerings from each brand, I think.
September 2020 by Maria Espírito Santo
These days Isn't common find a store assistant like Alex in Holland and Barret in Tonbridge. He went out of his way to bring me a gel from the store in Croydon.....your don't get service like this anymore.Many thanks Alex
January 2017 by Ralph Fleming
Shop assistant was very helpful.
