March 2024 by Colin Francis
Excellent service Angus is very thorough
February 2024 by Janet Swain
They couldn't have been more helpful and the audiologist saw me straight away when I suffered an attack of sudden hearing loss. I was referred to my doctor and given an evaluation print out to show her. I can thoroughly recommend Specsavers and will be going to them from now on for my regular hearing tests.
February 2024 by Jean Bailey
Very efficient. & helpful.
February 2024 by Michael Paul Hodson
Brilliant service at this store - Faheema, the optometrist I saw, was excellent. Took her time and was very through - as well as pleasant to deal with. Most impressed
February 2024 by Hannah Bosworth
I used to shop in the T. Wells opticians but since moving to Tonbridge I decided to switch over. The difference is palpable. Quick and friendly service from all staff. I would like to mention Abbie who helped me find the perfect frames for me. Went through all my lens options and helped me with my first pair of sunglasses. Despite having a small feminine head I much prefer masculine frames which I have been denied due to my smaller head. Abbie picked up on my discomfort, listened to my issues, related, and immediately took me to the men?s section and found me a pair that I adore. I?ve never felt so comfortable or helped in a specsavers. I did not feel rushed as I messaged my partner for opinions and looked through the sunglasses colour options. I would recommend the Tonbridge store over T. Wells after just this one appointment in the 13 years I've had glasses. Abbie is an ASSET to the team and I can?t thank them enough for helping me out!
November 2023 by Selina DL Motte
5 stars is not enough for this store! They emailed every store in the country to find an expired child frame for my little girl, who gets fixated on certain objects and orders. In this case it was her glasses. They found the second pair in the country and got them all ready in time for her birthday. Then they advised no charge. As a parent used to always having to buy double in case she loses something I found this quite incredible. Words cannot express my thanks to the staff at this branch. Beyond customer service. They treated my little girl with such kindness, and they made the visit a positive experience for her. Thank you! ?
October 2023 by Little Copse
Just picked up my order and was served by Danny. Danny is a credit to the company, polite, attentive, knowledgeable and a pleasure to chat with.
October 2023 by Mary Todd
We were seen on time all parts of the process were very good
July 2023 by Elena Garcia
Excellent service and very nice new lay out in the shop in Tonbridge
June 2023 by Rebecca Bigginton
This is a brand new store just opened in Tonbridge,it's far better than their previous store much more room and more variety of glasses.My children are very problematic when we visit here and fortunately the staff know us and are very patient.If we have troubles with the glasses they are always happy to help!Very nice store, very nice staff
June 2023 by Craig
I went in due to an eye emergency and was seen immediately on a Saturday without an appointment. Aaron was very helpful giving me a prescription and a referral. Overall a great experience.
June 2023 by Stuart Deamer
I went to tonbridge specsavers today to collect my new glasses and.....OMG! The service was OUTSTANDING!a young lady that served me was ........ I have no words for her service, perfection doesn't even explain it. There isn't a word created yet on her brilliance. But thankyou drew.
May 2023 by Ruth Rankine
Loving the new premises. So much bigger and brighter. Got a pair of varifocals a few weeks ago and just couldn?t get on with them. Went back and Katrina took me through all the options and frames. She was so patient and nothing was too much trouble - an absolute star!
May 2023 by Paige Goodwin
Lovely new shop, very friendly and helpful staff, always quick. Lovely lady helped me, think her name was katrina. Always go here rather than anywhere else to get my glasses sorted.
May 2023 by David Taylor
First time here impressed with service and my eye test and staff very friendly, my eyes not changed much in 4 years, but updated my glasses this time, two pairs for £99 ?