January 2024 by cain williams
Best staff. Always helpful and very kind
September 2023 by Mike Chapple
Very helpful staff,
October 2022 by Terence Cousins
Very helpful staff
October 2021 by Andrea Winterburn
Staff member, Jim, was very helpful knowledgeable and informative. Merci
September 2021 by Michael Hayes
Very helpful and kind staff.
September 2021 by Jan Palmer
Very helpful staff in this store
August 2021 by Iona Ross
Jim the assistant was very helpful and friendly plus he also sorted any problems.
July 2021 by Loraine Hughes
I went in to the Tonbridge shop with my sister who had problems with her phone. The assistant named Jim was so helpful he sorted her out and was so informative. My sister will be returning later for an upgrade.
January 2021 by Simon Ashworth
Very helpful staff
January 2021 by LindaB-786
I went in on the 17th December and the staff couldn?t have been more helpful. They didn?t rush me and I think went above and beyond what I was expecting.
December 2020 by Alex Chaili
Very helpful staff.
October 2020 by Tom Gassler
Good experience today, Danny served me, was extremely helpful and very informative. Got a good phone with his recommendation and as usual Vodafone have been extremely good! Will continue to be a loyal customer!
October 2020 by Jackie Pentecost
Was very helpful friendly professional everything explained perfectly Jim is a great asset to the shop
October 2020 by David
Some of the deals are reasonable, and you generally get a good signal. If not, they have a Suresignal device for around £50 that routes your mobile data over the internet (full signal at home via the sure signal device). Note, many modern phones do calls over wi-fi so a suresignal device may not be necessary. Check for this feature first.In terms of the shop, I find that if the staff are busy, they don't say "I'll be 20 mins, would you like to come back then?" or something similarly useful, they just tend to ignore you completely, in my experience.Best check the deals on the internet first, then stop by when it's not too busy.I've found the customer service in other stores equally bad though, at times (e.g. Carphone Warehouse) so not a reason to avoid Vodafone, just things to be wary of and a need to do your homework before visiting the store.
January 2020 by Damien Vanhille
Very helpful staff in store. That's part was great. Like my SIM, everything is working fine (low 4G indoor, but outdoor the data power is good).Otherwise, the broadband service is incredibly bad. They tried to activate my broadband twice (they cut off my neighbourgh's broadband instead!!), still no broadband working after 1 month and half... Unbelievable...Go to Vodafone for your SIM, but definitly not for your broadband.
