February 2024 by Lee Thomas
Went in the Tunbridge Wells branch today and was welcome by Mike who apologized and explained that the store was being renovated. He was extremely professional and sympathetic to my situation and has great knowledge of the products on offer, I recommend his services.
February 2024 by Alison Fyfe
Great service from Michael T in Tunbridge Wells today
February 2024 by Lawrence Kidman
Very good service, from start to finish. Very professional advice.
February 2024 by James Rowe
Excellent service provided by Mike - the one with hair- could not have asked for anyone better to provide all the answers and advice
February 2024 by Sam & Joe Vince
We were greeted and offered a drink when we arrived in store, we used the bed scanner which was fascinating then a member of staff helped us choose a mattress, he was polite, informative and answered all our questions, the ordering and payment process was quick and efficient, all in all a great experience.
January 2024 by Susan Koechlin
Friendly welcome, knowledgeable discussion and overall great service
January 2024 by Nick Kington
Fantastic service all round,shop experience was great with amazing discounts. Mattress was delivered today by Ross and Ibraham on time and on the promised day. They took it to the bedroom, took the old one away and all the packing too. Also I suffered a broken leg in October and still in recovery but Ross done the same exactly the year before with the same operation as I had and really reassured me I would make a full recovery, what a top bloke.Thank you Dreams staff, would highly recommend this storeNick
December 2023 by Alan Coe
Excellent service and products. Thank you.
December 2023 by Fiona Wiles
Michael was knowledgeable, friendly and helpful. A good experience
December 2023 by 3 sisters bvk
Wonderful Customer Service and a great bargain on a beautiful bed
December 2023 by Rod T
Mike at the Tunbridge Wells shop was attentive and helpful, and we bought a mattress. We liked the analysing bed, wouldn't have minded taking that one home. Too much choice but we overslept this morning after first night so looks like a good choice. Thanks,Rod
November 2023 by merle Burrows
My service was very good today I did get a bed and had a smashing lady Mel to assist me with my buy.Was so helpful and very pleased to have had her guide me to the thought everything.
November 2023 by Kirstin Rees
Slightly over eager staff. Didn't need to know that much information but was a very friendly guy, great place to go to try out different kinds of mattresses
November 2023 by Dick Dorward
Having bought our previous mattress from Dreams we thought we would go back to explore the range now available. Good decision. Excellent customer service from start to finish. How refreshing to walk into a shop and have a sales assistant approach us to ask if we need any guidance. No hiding behind the display cabinet at Dreams Tunbridge Wells. Our assistant, Melissa, was very knowledgeable, certainly knew her product and was professional throughout. Courteous and helpful and gave us plenty of time to mull over our options. We even used the Dreams Sleepmatch machine which was quite impressive. Definitely recommend considering this company if looking for new mattress
October 2023 by Dave Grant
The floor staff at this Dreams are top tier, myself and my partner were greeted by a man named Mike who provided us with great service backed up by a vast amount of mattress knowledge!We opted for a Tempur mattress which we can't wait to have delivered!We also hopped in over a year ago for advice and the service back then was great too.