December 2021 by dom robinson
Great going M\\u0026S! Front line health worker meets her daughter for the first time in 3 months for shopping and a spot of lunch. Gets fined for staying more than the maximum allowed in the car park! Happy Christmas!
November 2021 by nick austen
Review of hastings triple wardrobeordered these back in april, the was an 8 week wait for delivery, but didn't mind waiting for what we thought would quality furniture. How wrong were we! One of the first ones delivered was broken. So rather than take it away we had to store it until the replacement turned up, another 8 weeks. This turned up broken as well. Another 8 week wait with it still in the spare bedroom. The third replacement turned up, not broken. The delivery men started putting it together. Five minutes later one of them told us they couldn't put it together as it appeared that it had already been put together once and disassembled because the wooden dowels were broken off in the fittings. Once again we were left with a broken wardrobe taking up space in the spare room. After phone calls to m and s we ended up agreeing to money off and vouchers and because by this piont we were properly peed off we agreed to keep the last broken one they delivered. I set about repairing/building the wardrobe. I can see why they are sold with the option of the delivery men putting the together. Its so as customers we cannot see the absolutely appalling quality of these things.They are barely fit for purpose. Even the one on display in our local marks and spencer was broken.I wish we'd stuck with our original plan of going to IKEA, at least they know how to put design flat pack furniture. Moral of the story don't buy furniture from marks and spencer just stick with there quality y-fronts
November 2021 by aileen muir
Disappointing, this has gone downhill. Staff seem harassed and food arrived cold and far from its best; some hygiene issues also very concerning (one staff member stacked unwrapped pastries with bare hands having touched her hair and nose!). M&S needs to invest in some decent management and training so staff and customers feel valued and happy to be there.
September 2021 by Rodrigo Pires
I was awfully surprise to see no one from the staff at M&S wearing a mask. It felt awkwardly strange to see the majority of the public wearing a mask and trying to protect the others when NO ONE from the M&S team was wearing one. Sadly, I even saw a customer wearing 2 surgical masks because she had an immunosuppressed system but there was no point because she could easily get from the staff at the M&S store. Unfortunately and after almost 2 years people still think of this pandemic as a hoax and they haven't learned anything from it. With cases going up in the area I was expecting more from a company such as MARKS and SPENCER
August 2021 by S
Store itself is good but needs complete variety in terms of edibles/food as it is a big store. Walking pavement outside the store in the retail is really dirty and sticky. This needs a wash at minimum or up gradation. Staff at M&S can be a bit more cheerful and helpful as it is not a cheap store and they need to exhibit some commitment to justify the higher prices compared to cheaper stores.
August 2021 by Michael Pointer
A very classy vibe when you enter not to mention also very clean and tidy
March 2021 by Margaret Parsons
My favourite shop. Whatever I want I know I can get it at M&S, whether its clothing or food. I can also rely on the quality being first class.
January 2021 by BonitaB-5
Sadly my experience of shopping here was soured by the fine imposed by the parking management company. As I spent more than 3 hours on this site I was fined £170.00. Yes, £170.00!. That was because I had coffee with a friend in the M&S cafe, had lunch later with a friend, did my weekly shop, browsed and also browsed Homesense. For the 'pleasure' of helping the shareholders at a time when retail is struggling I paid a huge cost. Do not get caught. Don't bother. Shop elsewhere
December 2020 by Maggie Keeley
Nice sandwiches and coffee. Cheese scones are always good too.
October 2020 by Lady Amanda W
Love shopping here nice staff great products too
October 2020 by Chrustopher Penniall
Extremely polite and helpful staff with very highly quality goods
October 2020 by John Stevens
Clean shop and easy parking
October 2020 by Paul Taylor
Better than ever. Opened a check out specially for me as I had a huge trolley load. Thus missed the growing customer numbers at 10.30.
October 2020 by Anne Hitam
Got everything I needed. Very clean and food good.
August 2019 by Stewart Baxter-Smith
M&S is always good but the access to the retail park is a pain. The store could use more food space but it's got a good homeware range too. Staff are always lovely.
