March 2024 by John Bridgeman
The staff at the tunbridgewells showroom was exceptionally help.He even to arrange a fitter to come straight after Christmas and he was professional and polite . I would definitely use and recommend this company again Thank you .
September 2023 by G B
So far, amazing service and advice.Carpets haven't been installed yet, but I can't fault them so far.
August 2023 by Google user
Caused considerable damage to woodwork, fitter needed to be rearranged three times due to fitting errors. Atrocious experience.
August 2023 by Mark Walker
Caused considerable damage to woodwork, fitter needed to be rearranged three times due to fitting errors. Atrocious experience.
August 2023 by Matt Besant
Have to give it to the team at Tapi, they did a great job. Friendly team in the store, really patient with us working out what we wanted. Ordered exactly what we needed, and organised an installer - I just had to arrange the date.Tapi recommended installer did the job in a matter of hours; looks great quality.Would highly recommend after this experience. Stress free.
July 2023 by Anna Rios
Excellent. Sian and the team spared no effort in making sure we were informed throughout the process which was quick and professional.Happy toes!
July 2023 by Louisa
The staff at the Tunbridge wells branch are very helpful and offered great service. I would recommend
July 2023 by Keeley
A great service from start to finish. Would use again.
April 2023 by Brian Moores
Staff are so helpful
January 2023 by Karl Hardcastle
Fantastic staff, brilliant knowledge of the product ?
December 2022 by Jack Rose
Update - I was hopeful following my review that something may be done to resolve the issue when Tapi reached out to me. They sent someone out to inspect our floors, they have offered to replace the damaged vinyl, but have stated that it is expected for their luxury carpets to go flat and look like this after 3 months! Definitely wasted my money here, do not use Tapi carpets.We had bought a new house and needed flooring everywhere. We were given an estimate by the store that we were happy with. When they came out to do the measurements the price worked out 25% higher, although they were able to get the price back down. When it came to fitting the vinyl floors it took several attempts - on the first visit they had been provided with the wrong flooring for one room and damaged the flooring for another, on the second visit the flooring was fault and on the 3rd visit a different type was fitted however the floor wasn?t checked/cleared before hand and we now have nail sticking straight up through it. The carpets have only been down for 3 months and look so worn and ruined already - definitely feel like we?ve wasted thousands of pounds
November 2022 by Paula Newman
Polite young man.. very informative and went out if way to consider best options for us
November 2022 by Mohamed El Mahgiub
Nice store to visit well organized. Good service wide selection
November 2022 by Rita Kemp
Very helpful and a good selection of carpets
November 2022 by Graham Howell
Really pleased with the whole experience.We went into Tapi about a month ago to chose a carpet for stairs and landing. In the shop, we were given good advice on which to select and we bought the carpet.Two days later, Tapi came round to measure. They did a really thorough job and it took about an hour.Two weeks later, we got a call from Tapi, to say the carpet was ready and to book a fitting, which we did for 10 days later.The fitters came round, installed the carpet in a couple of hours and did a great job.Tapi made the whole experience really simple.
