March 2024 by Matt Sellens
This car wash charges premium prices. They deliver very poor results.I arrived at the car wash and wanted the gold wash. I was pushed towards a platinum wash which was advertised at £39.95.When I returned 2 hours later the man charged £44.95 as my car was supposedly a 4x4. It?s a Jaguar Ipace. A regular sized 5 seat car. There was some debate over this but it was fairly clear that he didn?t want to budge. When I returned to my car and drove off a spray canister full of polish exploded under my wheel that the staff had left under my car. I covered the side of my car in polish.The man acted like it was my fault, was rude about rectifying the mess and acted disgracefuly.. Whilst he was flapping about with some cloth under duress I looked at other parts of the car both outside and inside to find that very little of the car had been cleaned properly. Dirt all over the boot trim, dust on the dashboard etc. They had done the bare minimum.No apology, just surly attitude.This place charges double anywhere else. They?re awful. Don?t use them.You?ll see their reply below. It?s just window dressing. The email I sent on request wasn?t replied to. An absolute joke of a company.
October 2023 by Anna Hasell
Staff were rude. Asked for the platinum service for 35£ and she tried to push the £50 one on me which after I declined she became even more rude. Then when I went to pay the card machine wasn?t working and there was no apology they were just ruder and implied it was my fault, had to go and withdraw cash and now having to Finnish cleaning car as wasn?t cleaned very well at all. Definitely not worth £35, feel really ripped offService: Vacuuming
September 2023 by Samuel Lleshi
Very respectfull staff
August 2023 by Chris Scane
Took my car in this afternoon for a Gold service (standard inside and outside clean) priced at £25.The guy there said my car was 'too dirty' for this clean and he could only offer the Diamond valet, priced at £55. Utterly ridiculous.Went to The Car Spa in High Brooms instead, where I usually would go, and car is now gleaming inside and out for £25.
April 2023 by SAJITH J S
Paid 95 Pounds for their deluxe cleaning and polishing. Worst experience. Its neither cleared nor polished. Avoid at all cost.Services: Polishing
April 2023 by Ann Underdown
Very good
April 2023 by Rosie Baylis-Strover
The man working there didn?t speak a word of English. Tried to explain I?d like the inside & outside cleaned, pointed to the service on the menu to which he nodded and completed an invoice. At £5 more than most car washes, I used it for convenience. Whilst the outside was clean, the inside was not and there were mud marks still on the back of the seats, dirty mats & plastic not wiped. As it?s dark in the car park, I only noticed when I had gotten home. So disappointed and feel ripped off. Would not recommend.Service: Auto interior vacuuming
February 2023 by Petru Vlaic
Avoid at all cost !! I opted for the 35 £ option to have an extra polish to protect the paint. All i've got is a still dirty car with grime and road dirt on the wheels and body of the car, all the windows have smidges on them and very wet carpets. Extremly dissapointed in the service ,will not use again. Do not waste your money here!Services: Polishing
February 2023 by Gus Ferguson
Charged £29 for a simple exterior wash and wax, which is double the price of the top level clean at IMO in Tonbridge, for a low quality wash. Won?t be doing that again.Service: Car waxing
January 2023 by Abigail Jarvis
Absolutely rubbish. Paid for the one of the best washes at nearly £50 and it?s shocking how bad it is! Will never use againServices: Polishing
November 2022 by Nick Kilian
Overcharged and fobbed off with a poor excuse about staff being new, seems like common practice for your card to be charged a rounded up amount in the hopes you won?t query. Won?t be returning.
November 2022 by Sophie Neal
I asked for a gold package at £25. After getting my baby and bags out I was told my car was ?too dirty? and I had to have the top level clean which they would ?reduce? to £80. My car had some winter road dirt and general hoovering was needed, it wasn?t exactly filthy. An absolute joke. They literally refused me a standard clean on a weekday midmorning. I had to put my crying baby back in the car to park in a normal bay. Avoid!
November 2022 by Bronwen Lambert
Absolutely shocking car wash. Didn?t do the roof - left filthy and the wing mirrors still had dirt on them and cobwebs - almost didn?t look like it?d been touched. We paid £24.95 for basically a rinse. Not worth the money, don?t do it.
November 2022 by Natalie Lawrence
Paid £55.99 for a "diamond" valet and initially it appeared OK (in the dark carpark). Didn't really have a chance to look properly with 2 young children in tow.Inspected when we got home and interior extremely substandard and the exterior remains filthy, covered in smears and almost worse than when I left it!The car is only 4 months old so didn't really have a huge amount of grim to remove. Now I'm left with smeary/greasy windscreans, a valet my 8 year old could have done and I'm nearly £56 worse off.AVOID AT ALL COSTS!Services: Polishing
November 2021 by Adrian
Paid for platinum package only to find that car was very poorly cleaned both inside and out. Not vacuumed properly, polish left on in places and the bodywork had lot sof dirt which just needed a wipe to get rid of. Very poor. Pointed it out and got hissed at but couldn't stay longer due to having paid my parking ticket already. Very disappointed poor given the prime location and cost.Services: Polishing
