February 2024 by Charlotte Elizabeth Franklin
The staff are amazing & so friendly. Myself, my Husband and 3 of our boys have all moved over to here and the service we have received has been excellent. Our boys are all Neurodiverse and they handled them so patiently (unlike the other High Street shop!)
February 2024 by Reda Zejjari
Great value for money, exceptional customer service.
October 2023 by Simon Holloway
The staff were excellent and couldn't do enough to accommodate my needs
October 2023 by Zoe Clark
I was seen to by a lovely lady called Lauren, she was very informative and made me feel so comfortable. She also took further steps to help and provide me with information that my work were asking of me! Thank you Lauren and the team for making me comfortable and going the extra mile - much appreciated! Highly recommend.
September 2023 by Alan MacTaggart
Professional service, quality product at a good price. I will definitely be back.
August 2023 by Justin Lee
The lady who served me could not have been more helpful.
July 2023 by Avril Adams
Of the three opticians that I have visited in Tunbridge Wells in recent years, Vision Express were by far the best.
April 2023 by MICHAEL MITCHELL
despite multiple visits to get new glasses correct , always felt they were determined to look after me properly. Impressive with their customer service. Friendly welcoming people. Well done!
December 2022 by Phil Maynard
Very good service. I hadn't been for an eye test for several years. I was made to feel at ease with everything explained. The optometrist had an excellent manner and listened to my needs before explaining options. When it came to choosing glasses, I was really well looked after. The real sign of approval is my son loves visiting and looks forward to his appointments. That makes it a good experience for us too.
December 2022 by Clive Parry
Very impressed with all aspects of the service provided. They very quickly diagnosed an issue which a previous provider didn't pick up & and gave me a solution which began to work straight away.
October 2022 by Ricky Osborne
Very helpful staff when I was trying to find glasses suitable for varifocal lenses. Found there's not many wide and deep lenses - I have a wide head for glasses
September 2022 by Gergana
Extremely good attitude , everyone explain really well. You feel free to try glasses as many as you need. I am really satisfied and highly recommend.
September 2022 by margaret Maile
My experience in vision express was good the staff were very nice and helpful all went without a hitch
June 2022 by Jane Hanna
It?s always a pleasure going to Vision Express Tunbridge Wells, the staff are friendly and welcoming and I?m always very happy with the top level of service they provide, thank you.
February 2022 by Vertical Motion
We had a brilliant experience from start to finish.Thorough eye test, with a great choice of frames. The after sales customer service by Maddie was attentive without being pushy.The glasses came quickly and I've had so many compliments, plus the vision is much clearer! The rest of my family are now booked in and I'm returning for a free contact lens trial. Thank you
