May 2023 by Jessica Phoenix
Considering the staff don't get breaks and have to eat on the job and wait to use the loo etc I think they do an incredible job. I always get a lovely conversation during my transactions. Moody customers coming in huffing and puffing because they have to wait to be served or because they have turnt up at closing time, Between shop and post office staff have so much to deal with. I am always greeted with a smile and politeness even when you can see how crazy busy it is. I am always asked if there is anything else they can help with, and since the new manager it has been much better. She may be young but she's doing a fantastic job. Maybe people should cut them some slack or do a shift in there shoes and understand it from their perspective, alot of the time having to work alone covering all aspect even in busy periods. We'll done ladies and gents keep up the great work.
February 2023 by neil smith
Totally agree with all the bad comments, service and politeness is non existent, always smoking out the front, not great when I go in there with my kids, come on head office do something
June 2022 by Connor
Awful service, the new manager is horrible! Worst customer service ever? they don?t know how to treat customers very moody all the time!! Tara was much better than the new manager by far? definitely not going back to them. They have lost a customer!! They speak to you disgusting & the new manager looks far too young & very unprofessional!! If I could rate 0 stars I definitely would!
December 2021 by Laura Easton
Absolutely shocking customer service. The most unhelpful miserable girls.
November 2020 by R Tee
if i could rate 0 stars i would. the older woman in there is incredibly rude. Never has a smile on her face and never greets the customer on entry.Myself, friends and family members who have each been in this shop have all come back to say the same thing" the lady in that local is very rude" or "Ive just been in the shop and the lady wasn't nice" I rarely go in that shop however when I do i feel incredibly unwelcome and would rather put off purchasing anything from there and going next door into co op. it wouldn't hurt to smile once in a while. Another thing, if she's not at the back you find yourself waiting for her to finish her smoke outside which is very unprofessional. As a non smoker myself theres nothing worst than handing your shopping over to someone who's just smoked. My goods then reek of cheap tobacco. The other staff members are okay however if you have a training course for customer service put her on it ASAP. Until then id travel elsewhere for my shopping & postal service. However between her poor service and negative presence Im better off travelling the miles to Asda.
November 2020 by Matt Thomas
Absolutely excellent staff and service
July 2018 by Mick Miles
Friendly and always willing to help.
