August 2023 by Karen Lee
Had my eyes tested at West Malling opticians and thought the eye examination was more thorough and in depth than any I?ve had in the past.For the past 13 years I have been seen regularly at Moorfields eye hospital.At my last Moorfields visit the doctor commented on what a brilliant job the optician had done on my glasses.That has NEVER been said before.Need I say more?
August 2023 by Aaron May
Very helpful and willing to go the extra mile for there customers
July 2023 by Siáme?e Fighté? 2020
tried charging us over 100£ for a pair of glasses which were in fact free on prescription at specsavers!!
March 2023 by Alexandra Makarenko
I had a wax removal service at the West Malling Opticians & Hearing Care recently, and I can not recommend Jay Abbott, an audiologist, highly enough. He was very professional, kind and patient with me, explaining every single step of the procedure and giving further recommendations. Also, the price for the service was fair, in comparison with other clinics in Kent and central London. I will come back there without doubt if any issues occur in the future.
December 2022 by Peter Honey
Went to West malling opticians today for ear wax removal.The young man I saw was was very helpful and explained everything that he was doing.Will return here if ever I need anymore treatment.The young lady on reception was very pleasant.Thank you very much.
November 2022 by J P
The quick response of the staff at West malling opticians has saved my mums sight in her eye which was not picked up by a well known opticians chain. My mum went originally to Specsavers as she was getting flashing and webbing in her vision which she explained to them. After examination she was told everything was fine and no referral was made. Upon strongly recommending to visit West malling opticians for a second opinion, I spoke to Lucy who gave sound advice and made arrangements for an emergency appointment to be seen by Salman which he found a problem in the eye, so they immediately sent a referral to the hospital. Within 48 hours, surgery was carried out at the hospital to repair two tears on the retina. The speed and care that has been shown by the staff at West malling opticians is worth every bit of the highest praise. We are eternally grateful for their help. I would highly recommend this opticians for checking the health of your eye as now I know, its what's going on behind the eye that is even more important than just going due a prescription change. One last mention is being greeted by Lorraine on reception, she immediately puts you at ease if you are nervous. A warm and friendly welcome makes all the difference so thank you West malling opticians
November 2019 by Anita
Great service. Helpful, friendly and v knowledgeable. With a fairly complicated prescription, I am v pleased with the varilux lenses in my new glasses. Clarity and crispness of vision a huge improvement on previous glasses from chain stores.Help and advice on finding best type of contact lenses also greatly appreciated.
November 2018 by Sally Stowell
For several years now I have been looked after very well by the friendly and efficient team at Optima who give skilled and sound advice. They have a varied choice of all eyeware and I have been very happy with my products. My latest order of contact lenses arrived within 48 hours.The personal service is greatly appreciated.
