October 2023 by Google user
My wife and I had our regular check ups, Steven and Lilith very friendly and efficient, explained all the options and offers available.\\nDidn't feel rushed choosing from the glasses available, gave us prices up front to help us decide.
April 2023 by Keenan Ball
Went for my free eye test - charged £25.Went to collect my glasses that had been arranged and fully set up days before - only one pair of glasses were ready and the other pair not even noted down.Then to be informed of a credit check? Not once mentioned prior to this as I would have chosen a more affordable pair of glasses to buy outright.But all left to the last second, to not be able to get my glasses and be down the cost of an eye test that was supposed to be free.Won?t be using Vision Express again, I?ll go somewhere that is true to their word.
February 2023 by Vernon Fletcher
If you try to phone them good luck i phoned for 10 minutes with no reply within working hours.
December 2022 by Helena Trevelyan
A brilliant experience from start to finish. Very professional, but warm and welcoming as well. Thank you to both receptionists and the optician.
October 2022 by Chris De Vere
First time i used vision ExpressThey are superb well recommended.
October 2022 by Pat Hines
Absolute rude staff, picked up glasses today lady who served me was to busy messing around on her computer, just unboxed the glasses and flung them at me, wasn't asked to take a seat or even if they felt alright never using again, you would think spending over £300 on glasses you would be madeto feel a bit more welcoming
September 2022 by Gill Burnham
Brilliant service, can?t fault it. Lady who served me was lovely and so helpful.
July 2022 by Belinda Wright
Went for my 1st appointment since being diagnosed with cancer behind my eye, which the optician there discovered. Everyone was so helpful, friendly and helped me choose some lovely new frames. Thank you
February 2022 by Jaz Field
First visit to vision express at Whitfield. The ladies there make you feel so welcome. Had only my best interest at heart. Jackie in particular was a star ? thank you!
December 2021 by Leslie Pile
Glasses still waiting Delivery should have been 07/12/2021,,,,,,10/12/2021 not had anyupdates YET........Date 15/12/2021 well facey that asked in shop ,they only had them in shop .they received them 08/12/2021 ,
December 2021 by A Schofield
Just taken my brother to have eye test at 9.00am when he arrived he's told he doesn't need eye test till January and she cancelled his appointment, the reason he went there is because the eye clinic at folkestone hospital told him to get themchecked as they wanted to see the prescription now he's got to wait until the new year this manager needs to learn to do her job not get involved in other people's affairsif someone books eye test their is a reason for it not for the manager to decide, this was pre prebook and a reminder of his appointment today 26th November was sent from vision Express hopefully won't be blind by January
December 2021 by Barbara Leadbeater
Everything well explained, lots of friendly help.
November 2021 by Nikki Harrison
I've been using Vision Express for almost 10 years now, they used to be based in Dover Town Centre a few years ago and I was pleased when they moved to Tesco as it's much more convenient. The service has always been excellent and never had any issues, the staff are helpful and knowledgeable. Both contact lense and eye examination services are superb and I wouldn't go anywhere else. Highly recommended A++
October 2021 by Paul RS
Excellent service, first rate optician & staff
October 2021 by Nikki Velda Harrison
I've been using Vision Express for almost 10 years now, they used to be based in Dover Town Centre a few years ago and I was pleased when they moved to Tesco as it's much more convenient. The service has always been excellent and never had any issues, the staff are helpful and knowledgeable. Both contact lense and eye examination services are superb and I wouldn't go anywhere else. Highly recommended A++
