January 2024 by BEN PLATT
As a party of 14 with 6 kids the initial starters came out quickly, however we waited nearly an hour for main courses by which time the kids were getting very restless. The main course for some of us was overcooked and dry , the kids pizzas were as hard as paving slabs. Then waited nearly an hour for dessert which was only ice cream.NOT THE FAULT OF THE WAITING STAFF as it was clear they were very understaffed. Very disappointed this is the 2nd poor experience with Beefeater so won't be using again.
December 2023 by Margaret Waterfield
We eat here a lot and never disappointed with food and service. As only 2 of us for Xmas Day decided to book. Whilst I can't fault the meal or service was disappointed with the area we were assigned to sit. Besides the till and cutlery drawer in constant use and besides fire exit. I appreciate staff are working during festivities but this was our Xmas evening. It was pretty chaotic with tables being moved for breakfast the next day and hoovering whilst we were still eating. Suggest you don't take bookings for 5pm,as we did,if it means customers feel rushed. Wouldn't book again at this time of year. Can't fault the staff though.
December 2023 by Diana Nalwadda
Poor service, poor food - very disappointed. Used to be a great place to pop into for some good food but it's really run down now, even most of the furniture is worn and dated.
December 2023 by wayne smith
Long reac??? Should be renamed long wait. After waiting 20 minutes to take our orders which wasn?t so bad, it was another 40 minutes before our drinks arrived (after the first complaint) 5 minutes later my meal arrived on its own then my granddaughters starters and for ten minutes nothing following another complaint we was told the food would be another 5 minutes I told them to take my food I?ll pay for drinks I wanted to go as it was my birthday and at that point would of rathered McDonald?s my party insisted I not walk out after 10 minutes and my wife giving the manager a telling off 4 waiters brought the food which was mediocre it wasn?t even busy and we wasn?t the only people unhappy with the service. Absolutely wouldn?t return or recommend it where?s the beefeater of old !
December 2023 by Sue Newman
I'm not a lover of Groups but was arranged by friends we were meeting. Very nice lady greeted at seated us. But food I should have said something but everyone would have eating before I maybe would have got a replacement. Beer battere fish and chips. Mine came first then over 5 minutes before 2 more arrived. My batter was wet and soggy fish dry and tartar sauce in a dish had a skin over it. SO how long had it sat there.Only complement is the large chips we're very freshly cooked.I didn't want to make a fuss in front of my friends. Sorry for a negative review.The Disabled toilet door is very heavy to open.Wheelchair accessibility: Very good access
December 2023 by Shelagh Schofield
There was not enough fish on the menu!My husband likes rump steak and yo didn't do o that, he asked for his steak well done and it was medium. You also didn't have the drink I asked for - Southern Comfort.I'm afraid we will not be returning.All the time we were there all I could hear was your staff apologising to people over different things.
December 2023 by Robert Bullen
Staff, lovely. Food, lovely. But the interior desperately needs updating. Especially the chairs! Some were so poor!
November 2023 by Clan Customs (Bill Kuiper)
Went for breakfast what a mess. Buffet only and couldn't keep up with demand. Waited in every line for cooked breakfast, coffee, and toast. Simply not enough stations to keep up and by the time you waited to get all you cooked items the first one had gone cold. Disappointing!
November 2023 by Patricia Bolt
Service unbelievably slow. We arrived at 7 and finished 9.30 and we only had one course and coffee except one of the three who had cheesecake. Food was not that hot. One guest ordered a side order of ki g prawns to go with the steak and it was £4.99 for 2 prawns!!! We complained about this and were told head office set the prices - well you need to rethink this one!!Unbelievable. It was only good value because of my beefeater voucher.
November 2023 by Rob Sparks
It was a nice place, service was slow as they didn't look like they had enough staff on. Food was fine, but one of us did have have a chicken dish and the chicken was dry, but overall it was OK.
October 2023 by Rachel
Food was amazing, tasted amazing and was such good value for money. Everyone had 2 courses (kids had 3) and drinks it was still around £20 a head for adults. The only thing that let it down was the service, as it was rather slow, and it wasn't due to it being busy. But the staff were lovely and
October 2023 by Martyn Cope
Service was abit slow even thou it wasnt busy, food was ok but my roast wasnt worth £13.99 but i must say the biscoff sundae lovely. Price overrated £61.
October 2023 by Ginette Ward
Food was first class! Wow the haddock and mixed grill was cook to perfection.
October 2023 by Christian Cole
Main meal costed £16 which i feel is expensive and the food quality was poor.Service was
October 2023 by Sarah Drysdale
Had a lovely lunchtime meal here on Saturday. I had butternut squash, spinach and ricotta lasagna with a side salad and garlic flatbread. My partner had a big piece of battered fish with chunky chips and mushy peas. Food came out fresh and piping hot. It was all delicious. Our waitress was friendly and polite. One glass brought out was cracked but as soon as we pointed it out it was taken away and another brought out. The restaurant is accessible by wheelchair.
