This company is incredibly "hit and miss". Firstly, it's the only mail order firm i'm aware of that DOESN'T offer free returns labels. Thus, trying to return faulty or unsuitable items is a laborious process, and done at the customers expense. This is presumably a ploy on the part of Express Gifts to try and deter customers... read full comment
March 2016
Their products are fine for the price paid but I'm not impressed by the speed at which they impose a hefty default penalty. To make payment for my most recent purchase I sent a cheque (in the addressed envelope provided) well in time to cover a payment of under £25. For some reason they had not processed the cheque quickly... read full comment
January 2009
This is a mail order catalogue, although you can also order online or over the telephone if you prefer. They send out a catalogue twice a year, a Christmas one with all the gifts and toys, and a brilliant selection of Christmas decorations, cards and wrapping paper; and also a summer one which tends to be mostly household... read full comment
