July 2023 by Google user
I went to this optician for a test and I am very disappointed. After the test, I was refused to make glasses from my frames, they explain that it is not possible. I went to another optician and the lady who served me said - yes, we can easily make you glasses from your frames. But that's not the end, today I went to pick up my glasses and it turned out that the glasses were wrongly selected, they are too strong, although I said that I can see well in old glasses and that I came for new ones because the old ones are already destroyed. I incurred costs, wasted time and nerves and I have to start everything from the beginning.
April 2023 by Shaz K
Excellent customer service and very knowledgeable optician thank you for making my experience so easy and stress free\\nKind regards\\nShaz
May 2022 by Eastwood's Adventures
Told to lower my expectations of what I could see with prescription after complaining I couldn't see well enough.\\nHave since been elsewhere and got a correct prescription and more thorough examination and test.
March 2022 by Julie Marchant Jones
Such lovely staff, Mr Ahmed completes most thorough eye test that you can have, he found that my eye pressures need further investigation by the hospital. This time I also had a peripheral vision test, thankfully that was OK. There is a good variety of frames to choose from and Iram was lovely from start to finish, she explained how varifocals work and what to expect as I have never needed these before. Collection of the glasses was excellent, again couldn't fault any part of the service that Boots Accrington provide. I tried a local optician once and the eye test was over and done in 5mins, never again. Your eyes are precious I will stick with Boots. Thank you x
March 2022 by Bryan Searby
Disgusting rip off parking get hit with massive fines.Then threatening letters.Then you wonder why nobody comes to Accrington.Never again.STAY CLEAR AT ALL COSTS.
CONMEN
November 2021 by Julie Marchant
Such lovely staff, Mr Ahmed completes most thorough eye test that you can have, he found that my eye pressures need further investigation by the hospital. This time I also had a peripheral vision test, thankfully that was OK. There is a good variety of frames to choose from and Iram was lovely from start to finish, she explained how varifocals work and what to expect as I have never needed these before. Collection of the glasses was excellent, again couldn't fault any part of the service that Boots Accrington provide. I tried a local optician once and the eye test was over and done in 5mins, never again. Your eyes are precious I will stick with Boots. Thank you x
November 2021 by Matt Green
Disgusting parking charges. Don't mind paying the little bit for all day parking but when you're hit with a charge of £100 for parking for 50 minutes then that's scandalous. I've heard rumours the place is getting knocked down to build houses. I actually hope this is true.
October 2021 by Stew
Professional staff. Patient, nothing a problem.
August 2021 by Chris Eastwood
Told to lower my expectations of what I could see with prescription after complaining I couldn't see well enough.Have since been elsewhere and got a correct prescription and more thorough examination and test.
June 2021 by Heath Croasdale
How to make a business work in Accrington? Just charge a pound. Genius. Packet of biscuits £1. Sausage roll £1. Car parking space £1?..apparently. I mean how you can afford to place properly advertise £1 car parking if nobody actually uses the car park. Signage obviously costs a LOT of money. Now the true genius behind this company cottoned onto a great idea. If they can?t get enough customers to support signage costs then they will just hit them after the fact for £100 for the privilege of parking in the car park. After all the customers just want to support the local town centre so it?s only right they would want to help them build some credit to put towards some greedy cancerous owners, sorry I meant signage costs. This blatant exploitation is a clear example of everything that is now wrong with Accrington. A once quaint little market town to a place where everything now costs £1, or so we are led to believe!!
August 2019 by Julie Dearnaley
I have just received my prescription variofocal sunglasses. From order to collection 5 days including a weekend. The staff were very helpful particularly Libby who went out of her way to help make sure I got the right product, without any pressure.
May 2019 by Michaela walker
Highly recommend boots opticians, all staff are welcoming and helpful. Mr Ahmed is brilliant so calming and very thorough with the eye tests
March 2019 by stacey hadfield
The optician, Dr Aftab Ahmed, referred me to Burnley Eye Clinic and by doing this he has saved my eye sight!!
December 2017 by Bob Taylor
My experience was a nightmare with one thing going wrong after another starting with the optician being late for my eye test on the first occasion and late again for the re-test because he got the first one wrong. Then the centres in the wrong place followed by a damaged frame. I must have visited the shop 7 or 8 times and it all ended in a refund. At your own risk.
November 2016 by James Clark
Friendly and knowledgeable staff were very reassuring .
