October 2023 by Andrew Catlow
Collection 8 till 10 .might as well not bother opening. No consideration for anybody finding life difficult. No wonder royal mail are failing.
October 2023 by Rebecca Entwistle
A knock on my door at 1930 in the pouring down rain and the sweetest woman with my parcel was there!! That's some dedication!
September 2023 by Tom Smith
What absolute idiot suggested these opening times?How is anybody that works supposed to receive their parcels?
September 2023 by Joanne Searle
Absolutely disgusting opening times 8-10 am to collect a parcel! Opening times should have been stated on the red card, wasted journey to collect as when I got there it was shut.Will not choose Royal Mail to have stuff delivered in future there's not point.If you work these times do not work! Business will go bust if this is the sort of service you give your customers....shame on you Royal Mail.
January 2023 by Ivana Aspin
Always friendly and always very helpful
October 2022 by Charlie
Although i appreciate why they are striking, they should update the striking times online not just a piece of paper stuck on the door when I've already arrived. Wasted journey
October 2022 by jayne Bowler
Rude staff. Especially the one who decides to talk abusively to myself & my neighbours. Female drives black Ford Focus AX18? In full Royal Mail uniform. A disgrace to the company.
October 2022 by Sue Donlon
Usually very good but closed today for industrial strike.
July 2022 by Shaheen Ali
Went to pick up a parcel for collection but the collection point was closed. Before going out in the heat, I checked the website and it states the collection is opened until 2pm. The manager was walking passed and I asked him, he was rude and just confirmed the times on the website are wrong. When asked why are the correct times not added he just walked away! If you are aware the times are wrong is it wrong for you, as the manager, to get the new times updates for your customers? Awful customer service
July 2022 by Jane Moss
My first time visiting here today to collect a parcel. Despite not being able to find the place for 10 minutes (my fault entirely for not using my eyes) and also not bringing my red collection card the gentleman could not have been more helpful. Correctly stuck to the rules and couldn?t give me my parcel without the card. He suggested I get the parcel forwarded to my local post office rather than chance a redelivery that I might miss He was helpful, informative and personable. I?m just sorry I didn?t get his name to thank him via Royal Mail website.
June 2022 by Anthony Rowe
Has to be the worst office going somedays we get post then a 2 day break with no post what so ever no wonder they can't keep hold of workers with standards like this it's awful service and a bad way to conduct a service there is nothing royal at all, it wouldn't be so bad if we could pick are ownail up rather than it sits in your office doing nothing but go out of date good job am not waiting on a kidney isn't it
June 2022 by david thomas
Excellent service credit to the postal service due
May 2022 by Zaid
Postman in the picture attached needs sacking. Getting caught on camera pulling faces & shaking his head behind closed door while my pregnant wife is walking downstairs to open the door is not acceptable. If you don?t have the patience, don?t do it no one is forcing you.He knocked on the door at 12:02:16pm and the door was opened at 12:02:40pm.. 24 seconds and he wasn?t happy.
May 2022 by Martin Yuill
Abit hard to find if your not from the area parking is on public streets staff are very helpful
May 2022 by Aimee Winter
Make sure you take ID. Needed for every parcel
