August 2023 by Ann Atkin
I went to Timpsons outside Sainsburys in Bamber Bridge today. I had made 3 attempts elsewhere to get a key cut for a vulnerable neighbour I look after.Anton was extremely helpful and cut 2 keys for me. He refused to charge me as he was aware of how much trouble I had gone to ,and how important it was to ensure my neighbour's safety. I was delighted with the service. He was excellent. I would have no hesitation in recommending him. Thank you Anton.
July 2023 by Matt Jolly
Took my watch to get battery replaced then suddenly the watch was broken already like that apparently so sent away for repair and came back with dust inside the watch sent it back and came back with dust inside the watch face again told them I wanted to take it somewhere else as they obviously can't do the job right to then be asked to pay for the job they did ridiculous refused to pay and got told never to come back wouldn't take any watch to these not worth the hassle
July 2023 by Mark Smith
Quality place quite cheap too
June 2023 by John Boy
Have all our key's cut here they always work perfectly
April 2023 by Michael Edwards
I experienced a level of customer service today that went beyond the norm.Two watches one a Xmas present from my son that I thought was beyond repair is working with broken strap fixed without needing to be replaced. A special to me 15 year old Tissot watch is now functioning, water tight with strap adjusted.It was really busy in the shop but I didn?t feel neglected whilst the gentleman whose name I forget was attending to other customers. He also took the time to fix my glasses I?m unsure if was charged for this!My faith in customer service I believe is lacking in 2023 was restored. The cost was cheap compared to the service received. I will be driving 20 miles to ensure this gentleman looks after the worn soles on my range of Loake shoes.Thank you and see you soon.
January 2023 by Alex Evangelou
Excellent service. Helped with infant passport photo
December 2022 by Apidya Hex
Rude and arrogant service. Massively overpriced and tried to rip me off.
July 2022 by Bruce Henderson
Took watch in to get battery replaced. They broke my watch and took 2 months to get it back to me. And I had to do all the chasing. Dire customer service
April 2022 by Valarie Gomez-Magloire
Very professional staff. Extremely helpful. Job well done.
March 2022 by Charles Parkinson
Excellent service! The person behind the counter was very friendly and helpful.
March 2022 by Dave McGhee
Couldn't guarantee having my suit cleaned within a week.
September 2021 by Jason Newsham
Excellent service. The member of staff was polite, professional and the service was very quick. I'll be using them for any my watch repairs.
September 2020 by Rob Ackers
I have experienced some of the best customer service for a long time at this store.I visited to get 3 keys cut for a locker in my garage. On the first visit she cut me some keys but didn't seem so sure that they would work. Nevertheless I paid and left. Arrived home to find the keys didn't even fit in the lock!I returned the next day with the door from my locker. Angela tried a few more keys which wouldn't also fit so decided to call up head office to assist her. They was also unable to advise as it wasn't a common key.Angela then took it upon herself to try a plethora of other keys to see if they would fit. After about 10 - 15 minutes of good old fashioned trial and error she finally found a key that would fit & unlock!Even though it took a while to sort this, I never once felt that I was inconveniencing her (as you do sometimes in other shops when you have an unusual problem). Angela was very helpful10/10 - Would recommend
September 2020 by Karen Adams
I cannot thank Michelle enough for helping me today to fit my new Fitbit strap. I was on the verge of having to buy a new watch and Michelle saved the day! She also cut two new keys for me and everything was sorted so quickly! You are a star Michelle, ? thank you so much! I will definitely be back again and tell other people about you too . One very happy customer ?
September 2020 by Paul Jeffrey (Jeffers)
Got 10 keys cut today .. everyone worked perfect ... the kind lady gave me a really good deal since i took a wrong key to be cut and had to go back with the right one ????.. superb fast and efficient service .... highly recommended and thanks again ?