March 2024 by Neil Harris
Call asking how long the discounted price will be on the LG G3. I?m told for one week. Go on their website the next day to order and back to full price, called them up and they stated LG dictates the prices and they have no control.Don?t tell me the offers on for one week then!!!
October 2022 by teresa fil
Great customer service, ordered over the phone, delivered a day early by the lovely Jimmy. I had been trying for 6 weeks to order this from another well-known dealer, and kept getting fobbed off, ordered from electrical discount UK, and my order was with me within 6 days and for £60 cheaper. ?
October 2022 by Andrea Edmondson
I was very apprehensive at reading the reviews after I'd already placed my order. I was afraid that I would either receive faulty goods or not receive my delivery at all. I can't say that communication was the best. My online order was rejected and I placed the order over the telephone. I was informed there was a glitch as the website was being updated. It appears from the online reviews that this has been an issue for some time, and I would suggest they address this. I had to chase the company for the confirmation email and invoice. I was advised that there would be an automated email the day before delivery that would give me the delivery driver's details so that I could ring him/her for an ETD. No such email was received, even at 4am on the day of delivery. I was trying to ring the call centre from 8.30 and then received a call from delivery driver Jim, who aimed to deliver at 9.30. Jim was brilliant; a lovely man and very professional and helpful.
October 2022 by Megan Katsanevas
AVOID- do not shop hereThis company have caused me 5 months of stressThey sent me a faulty fridge and I?ve spent the past 5 months trying to resolve thisThey refused to replace or refund it when it first stopped working and even after Samsung declared it unrepairable it still took them weeks to collect and even longer to refund it and only after much chasingTheir ?customer service team? couldn?t tell the truth if their life depended on it.They now deny damaging my house when removing the faulty fridgePlease do not give these people your money you will regret it.
October 2022 by Steven Smith
Great service and internet prices too!
October 2021 by Megan Rowlinson
Awful website and item out of stock
October 2021 by Danny Fisher
After purchasing a fridge for over £500 it was delivered whilst I was out by a courier who refused to let my wife take the front door off so that it would fit through the Door, and said they would rather take it back. I spent over a week trying to get a response about what happened and was finally told very reluctantly after a further week it would be redelivered. A week on and I am still without a fridge or any communication. This is the worst customer service I have ever accounted and after nearly 3 weeks and £500 I have no fridge, no communication and made to feel like I'm in the wrong due to their poor service delivery. This is a complete scam
October 2021 by James Pearson
I don't normal bother leaving reviews be it good or bad, but just wanted to say I've had an excellent experience with Electricaldiscountuk!Customer service was excellent, they gave me an excellent price on both my new Panasonic Oled and 4k blu ray player and delivery was bang on exactly like they said it would be. I wouldn't hesitate to buy from them again!
October 2021 by Kevin Macdonald
Ordered a Samsung American Fridge Freezer from here that showed 7-10 days delivery. After a week I emailed to get a rough estimate of a delivery date only for them to reply and say they couldn?t get the stock. Poor communication, false delivery timescales. Had to get a refund and shop elsewhere.
October 2021 by Lee C
Ordered a washer dryer £70 cheaper than anywhere else, delivered helped me lift it in position very happy.
October 2021 by Jamie
Had to get refund, customer service is very poor. Avoid
October 2021 by Leigh Ellis
Good communication and delivery, couldn't ask for more.
October 2019 by Nick Guscott
Pricing looks good, however the website never seems to be working properly so completely pointless.
October 2018 by Dan Scothern
Great service! Ordered my Samsung TV on Monday and it arrived Tuesday afternoon! Very happy! :)
October 2018 by Tom Turner
This company do not stock any TV?s, they take the payment and tell you it will be in stock next week and blame the manufacturer. Don?t waste your time
