November 2023 by Shabir Elahi
Food is always great here. We went in the middle of the afternoon when it was not very busy and the service was great.
November 2023 by Dawn Smith
Food not very hot, but we didn't tell the staff so they didn't get the chance to change it. ( we were in a rush) but for the cost of it you would have thought everything would be piping hot.
November 2023 by Amber Moss
Though we?d try Blackburn branch after a poor experience with the new Burnley one. Wish we hadn?t bothered. Long waits for tables yet once we finally got seated the tables surrounding us were left dirty for the full duration of our meal (aprx 45mins) And should have been cleaned for new customers that were queuing at the doors and were being told an hours wait!! Yet dirty tables free everywhere inside. The whole place filthy!
October 2023 by Sandra Lorente
Over rated for what you get. Was supposed to be 2 pieces of chicken kept together with skin. It was a tiny banton chicken breast. £14.75 for a tiny chicken breast with a handful of red salt cheap fries and some asda golden vegetable rice.Banton breast mash and cheap colslaw again £14.75.Place looked like it needed a good deap clean. Had to give 5 star service the girls were amazing and couldn't do enough. Would have felt more comfortable eating if there had of been a waiting area for people waiting to be seated or collecting take out. Noticed food left for ages with no pickup.Doubt very much we'll go back.
September 2023 by Faridah Arif
Waited 1 hour for a table of 10 friday evening which was fair enough, then when ordering to be told only chips and spicy rice was available for sides, again not so bad, then after re-deciding our order being told there is no chicken fillets avaiable, no chicken burgers adult or child size, absolute joke, should have notified menu is limited, could have easily dined at another restaurant in the time wasted. Ruined my daughters birthday who was so excited to eat at nandos, well will 100% not be returning, 3rd bad experience in a row!!! ?
August 2023 by Gary Townley
Now it is not like me to put up reviews that I have not enjoyed but I think we may have caught them on a bad day. We arrived to be told no longer than a 20 min wait not problem with that. Returned to be seated at a table near the pass. We ordered from the till area and I asked how long I would need to order takeaway as our son needed some bringing home and was told to give them 15 mins notice. We waited 20 mins for our food and only got it when we asked for it and the meal had been sat on the serving hatch for a period of time. There was a lot of food sat on the serving hatch for a good few minutes before being taken out and there was a couple of staff just at the hatch talking. Two guys opposite got their meals seperate with one nearly finished before the other had got theirs. With waiting for our meals so long I ordered the takeaway. The food was aired but in their defence we did not complain as we had to get home because of the wait we were going to be late for a family gathering and so they did not get chance to rectify. Again unusual for me not to complain if something is not right. When we had finished I went to ask for the takeaway and it was in the heater and ongetting it home (12 mins drive) it too was a bit worse for wear. The appearance of the outlet was that it could have done with a good clean (although there was a young man walking round with a brush) and the service at the hatch a lot better with orders not being taken out piecemeal. Disappointing as you understand what you are getting with Nandos ...usually.
August 2023 by Luke
Ordered take out, was told it would be 15 minutes, after waiting over 30 minutes I asked for an update for the server to go and take it out of a heater, 2 metres away from me. God knows how long it has been in there. Owen that took my order, looked and acted like he didn?t want to be working there. Miserable. Poor service. Halloumi overcooked. God knows how long I?d have been waiting there for if I didn?t ask for an update on my meal. I?d sat and waited the whole time.
August 2023 by JoeWhittle87
Been many times here with my family and friends. The staff are always so efficient and friendly and are always there to help where assistance is needed ( which I needed because I didn't know how to work out the app first! The food is very fresh and very tasty food, you have a lot of options depending what you want. They have food tailored for vegans/vegetarians, calorie controlled diets, carbs, salads - the lot.
August 2023 by Sophie Booth
Started going to Nando's again, been to Blackburn branch twice in the last few weeks, first time was a brilliant experience, 2nd time, the service was terrible, our meals came out very staggard and the guy bringing them didn't apologize either, so half one person's meal was eaten before the others meal was served (only 4 of us too, so not a big party). We were also not approached to ask if everything was OK either. The restaurant seemed dirty, my 13 year old commented on this, chairs dirty, glass window we were seated next to, clearly had handprints all over it, not a great experience this time, such a shame
July 2023 by Henry Hunter
Visited nandos Blackburn yesterday. Was very pleased. Customer service was faultless, found us the perfect table for my wheelchair. Food was delicious and hot on arrival. Wait time was reasonable. Will definitely return to this branch in the near future. Keep up the good work nandos Blackburn. ?Wheelchair accessibility: ?
July 2023 by Maisam Zaidi
The rice portions were less, so I had to ask for the correct amount of rice and the chicken and livers were undercooked as well.Highly disappointed!
July 2023 by Javed Khan
Nice food, staff a bit slow in taking orders
July 2023 by Raoul
Had a nice time here and made good memories. Chicken was good; as always, Nando's is consistent and dependable. Probably will return one day.Kid-friendliness: Best for kids.??Parking: There is a big cinema parking lot outside.Dietary restrictions: I think it's Halal.
June 2023 by Jordan Beattie
Orderd food for 21:40 turned up to collect food at 21:35 to be sat there waiting unti 22:05 to be served cold food when I got home with the food the bread was stale and hard. I would recommend to stay well away for the sake off people's health.
June 2023 by Reem Rashad
Love the location, food and the place vibe. Chicken comes hot and fesh out of grill. You can refill your drinks and choose your saucesKid-friendliness: You can actually get a healthy food option! Grilled chicken :)
