November 2023 by Andrea Lee
Daniyal hasn't been working in the post office very long but is doing a great job working by himself. Always has a smile and is friendly and helpful
November 2023 by Elaine Glen
Excellent service at this post office given by a nice young man who is always very helpful to me and my needs
July 2023 by Michelle Wilding
Sima is a lovely helpful lady!
November 2021 by sue wilson
I've been using this post office for about 5 years and the lady behind the counter is so nice and polite
August 2021 by Janet smith
Been using this Post Office for years and especially during lockdown sending lots of parcels, paying council tax etc. Excellent service from both ladies. Very professional. Friendly and helpful. Sometimes they were the only people I?d see during lockdown and they had a chat when it was quiet. My mother is 76 and also finds them very helpful and polite. I think customers who find fault need to realise they are doing their best during difficult times and stop moaning. Some people have nothing better to do. Excellent Post Office and staff. Thanks.
August 2021 by abdul gafoor
Over 2 months I was trying to open an account. Given wrong information on 3 occasions which slowed things down. Finally I was told my I would recieve card in post in 1 to 2 weeks. After 3 weeks I was told I needed another item but they said I should have received a letter but it was not sent. Then I was told the time had run out for my application and they no longer had any of my information so I would have to start again. 2 woman really unhelpful then I saw a man who really didn't care. On that day when I needed help that man and 4 others stood in middle of bank laughing very loud while I was on phone to the helpline number who could not hear me, it was like a circus. Never again - post lady is very rude and tells you wrong information - she needs to be re-trained about her products and services - very dissapointed
August 2021 by Paul vernon
I?ve been using this post office for years. Always get an excellent service. The lady behind the counter is always pleasant and polite. She?s a.credit to the post office.
January 2021 by dan day
Shocking service with the post office in general
January 2021 by mick ashfield
USE THIS POST OFFICE ALL THE TIME AND I DO NOT LIVE IN RISHTON
September 2020 by S G
I can't understand why this post office has bad reviews. The owner is not responsible for the outcome of claims! In my experience the lady behind the counter (Saima) is always extremely friendly and helpful! Perhaps the problem lies with the attitude of some of the customers towards her?
September 2020 by Melyvyn Hargreaves
This is regarding the post master at the post office at Rishton I didn?t get her name. I had an issue with a change of address that i had asked politely to speak with her. She took over five minutes to even come talk to me as one of the clerks up front had to go get her from the back. She approaches me and does not greet me at all. Just came up and stared like she was waiting for me to talk as i was waiting for her to ask me what i needed help with but she never did. So i explained my issue, she then very rudely expresses that she has already talked to someone else in the family about this, and that what this family member told me to do that the post master stated to her before was not correct and that ?she does not know where she is getting her information from but it?s not her?. Very rude and arrogant. This is not the first time she has been this way towards me or another customer. I have seen how she treats people in the line in front of me. Very disrespectful to my family member that went in there and to me multiple times and we never have gotten the issue resolved of my change of address because she refuses to help us. I?m not usually one to do this type of review, but it?s to the point now i still don?t know how to resolve my question/concern and she doesn?t seem to care. Terrible customer service.
September 2020 by Christine Dhasin
I received a card saying a packet was at Rishton post office with postage to pay. I look up the phone number and the post office site says it is closed but the next nearest is Rishton Post Office! Eh?? There is a phone number but it is blocked.. To pay I go on line. You have to log in, register, put in the email address twice, say whether you want them to send you details of what they laughingly call services, make up a password, put it in twice. By this time it's gone dark! This company is supposed to be in the communication business and fails in every respect
September 2020 by Bill Allison
Excellent service at Rishton post office from Saima every time .I post parcels three/four times per week with no problem whatsoever.
September 2020 by sue allison
Saima has kept this post office open when others have been closed, she is very helpful and nothing is too much trouble for her, very professional ?
September 2020 by Lachallan Tarmarind
VERY BAD SERVICE EVEN WHEN YOU PURCHASED INSURANCE AND YOUR PARCEL IS DAMAGED THEY DONT WANT TO BE RESPONSIBLE AND GIVE YOU MONEY BACK
