December 2023 by Ashley Holden
Jay was fast and efficient, also very professional whilst I shopped here, a credit to the store!
December 2023 by Paul Grice
Good prices and always good service
November 2023 by Ali
Umar is also fantastic. Amazing and trustworthy place
November 2023 by Akila Patel
Amazing customer service and polite staff
November 2023 by Marcus Robinson
Great customer service
November 2023 by Said Desai
Umair is very professional and takes him time helping customer.I like shopping at Blackburn Toolstation
October 2023 by SYED MUHAMMAD TAQI
"I would like to express my gratitude for the excellent service I received from the team at Toolstation Blackburn, with special mention to Mr. Ahmed. During my recent visit, he went above and beyond to assist me with my purchase. Mr. Ahmed's honesty and willingness to help were truly commendable. He even informed me about the current promotion and kindly applied a 10% discount, which saved me money. I sincerely appreciate his assistance and the outstanding service provided by the Toolstation Blackburn team."
October 2023 by Leigh-Anne Padula
Fantastic customer service! I needed some silicone for my bathroom and I wasn't sure which one would work best. I was served by Jay who explained which one would work better for me. Can't thank him enough. I can now shower without flooding my bathroom floor!
October 2023 by Ryan
I have just started using this tool station after a relocation?..it?s great to see a tool station which has so much stock readily available unlike other's where I have to wait days on end! And is run by friendly staff! I'm becoming too regular but never having a bad experience.
October 2023 by matthew lewis
Jay at blackburn store is a credit to the company toolstation is going though a change in the distribution centre and have messed up my last 2 orders. But went above and beyond as he personally went to choley store to collect a item for me to finish a job off I was currently late on due to delivers top guy.
October 2023 by Tahera Haque
Excellent customer service. Friendly and helpful. Highly recommended
June 2023 by Dmitrijs Leonovics
Great service from Alison, Thank you
February 2023 by Jason Pollard
They had just what i wanted,very usefull shop for us DIY ers ??
August 2022 by Lee Bradley
Cracking service.Realised my order (my fault) was wrong.Refund / replaced in minutes.10 - 10Well done ladsStill superb serviceextremely helpful
August 2022 by Ian Hanson QPM
I rarely review shops, but after this mornings visit to Blackburn Toolstation I feel I have to. I wanted a bike chain and padlock for my new bike, and was more than confused by the various options, so I went down to the shop rather than buying online. The service I received from Alison and Umir was absolutely second to none. Nothing was too much trouble for them, and they really went the ?extra mile? to ensure that what I got was precisely what I needed. What really stuck out though was how friendly they both were, it really was a pleasure. I hope a member of management reads this and appreciates exactly how good these two are.