February 2024 by Mrs B
Update Jan 2024 another visit for a repair 2 years since the last visit. Continuity. Excellent service. However!! 200+ patients missed their appointment the previous week because it's free to them..which is why people moan! Can't get an appointment. I can't recommend highly enough and it was a very inexpensive fix. Brilliant Team.Not been for 4 years needed a repair. Always found the reception team to be polite efficient and friendly. Yes they are busy but I had to wait 3/4 seconds on hold. Chloe is so helpful and knowledgeable. Highly recommend the whole team.
August 2023 by Mina U
I was made to believe my braces would be put in by the orthodontist at my consultation. Unfortunately I had my braces put in by an orthodontist therapist, the orthodontist was too busy to oversee. At the second appointment the brackets were wonky - I overheard the orthodonist, but no changes were made.I rang the practice requesting I would like all my future appointments with the orthodontist to be told this is not possible so I asked for the braces to be removed and £3285 refunded.At first they tried to fob me off with time and effort has gone into the appointments and material has been used so I'm only entitled to a partial refund. The practice manager said I will be refunded and can have my braces removedThe person who took out my braces dropped an instrument attachment on my tongue, she didn't check if it was secured before she put it in my mouth. They reported the instrument but really the individual should be reported for the error.I have been refunded but thought it is best to save another person from receiving below par service, or an instrument down their throat,Please avoid this practice.
August 2023 by Mena U
I was made to believe my braces would be put in by the orthodontist at my consultation. Unfortunately I had my braces put in by an orthodontist therapist, the orthodontist was too busy to oversee. At the second appointment the brackets were wonky - I overheard the orthodonist, but no changes were made.I rang the practice requesting I would like all my future appointments with the orthodontist to be told this is not possible so I asked for the braces to be removed and £3285 refunded.At first they tried to fob me off with time and effort has gone into the appointments and material has been used so I'm only entitled to a partial refund. The practice manager said I will be refunded and can have my braces removedThe person who took out my braces dropped an instrument attachment on my tongue, she didn't check if it was secured before she put it in my mouth. They reported the instrument but really the individual should be reported for the error.I have been refunded but thought it is best to save another person from receiving below par service, or an instrument down their throat,Please avoid this practice.
April 2023 by Donna Feldwicke
My daughter just had brace taken off after 18 months , teeth look fantastic . Never had any problems always s got in to been seen when needed????? .
March 2023 by Malik Naseer
Hi I had my child very first appointment I found them staff very kind and helpful thanks
February 2023 by Alex Douglas
The staff are always nice and friendly with every appointment attended. Especially Hope and Nadia on the reception giving a welcoming experience.
February 2023 by Husen Ibrahim
Highly recommended, the staff are really helpful and friendly. When they say can we help you, they genuinely do. Keep up the good work.
January 2023 by Hajra Tabarik
Amazing service by all staff especially Nadia, she was very polite and insured to work round the times that are suitable for me. Thankyou :)
January 2023 by Sheereen W
I saw 2 lovely dental practitioners at my last visit, Lauren and Nadia who are a credit to the practice, they were very friendly and warm. They made me feel at ease and they discussed all my concerns with me. They were also very knowledgeable and explained in a way no one has before.
December 2022 by Danielle Bridges
Had nothing but polite and amazing service for just over 4 years, my teeth look amazing after getting my braces removed. Mel and Stacey did everything they could to make me feel comfortable during the process and the receptionists were always welcoming and friendly.
December 2022 by Oliver Tabiner
Edit: The service has reached out and seem rather adamant to remedy the situation. While it's a shame it happened, I'm grateful and thankful for their efforts.I had an appointment booked on the 8th of November at 13:30 and when I went to attend this appointment I discovered that the practice had for some unknown reason "closed", I waited around outside for several minutes; even tried ringing the practice only for the automated message to say it's "closed". Serveal other members of the public had the same thing happen to them on this date.It's almost as if my message fell on deaf ears as it's been complete radio silence for the last 2 weeks up until today when I received a letter claiming I "missed" my appointment. Still, my calls aren't being answered. I did want to email them as another means to potentially break through, however, their email is absent from the letter.
November 2022 by Jenna Potter
I just wanted to share my experience with total orthodontics Blackburn. From the consultation to removal of my braces they were just amazing with me. I decided to get braces as I was getting married and I did it as abit of a rush they had a year make my teeth perfect and I am over the moon with the results. Everyone has commented on my teeth since having them done. I am so happy they were done for my wedding. My confidence is was better now. So thank you everyone from total orthodontics.
November 2022 by Mischa Roberts
Visited today to have my bonded retainer fixed as it had broken (been on for 6 years).The reception staff were friendly and the Orthodontist was lovely- introduced herself and explained all the options available to me clearly. The Dental Nurse and Orthodontist also helped me carry my baby/pram up and down the stairs. I've had extensive treatment here in the past age 11 and age 20- it seems like the previous Orthodontist has left and it was a much nicer atmosphere and experience today.
November 2022 by Annilama123
Adult patient here with a phobia of dentistry since childhood. All those fears have been laid to rest with Total Orthodontics. Lovely, comforting, welcoming and warm are a few synonyms to describe the staff. Five stars and would recommend them just as they were enthusiastically recommended to me by a colleague.
November 2022 by Hannah
Very helpful and polite staff on reception, rang up regarding how long my son had left until he could be referred for braces and Kirsty was such a great help providing me with everything I needed to know. Great service!!
