November 2023 by Wild Bill Entertainer
I bought a chest of 4 drawers with soft close.The fittings would not fit into some of the holes as per images and those I gently tapped in left a mess.£90 for what should have been a beautiful set of drawers ruined because of bad workmanship.Won't buy DIY furniture from here again.
November 2023 by Sayo
(I've come here several times but it turns out I haven't written a review. Currently here tonight to pick up some wood for some renovation so I only have these night shots for photos.)Anyway, this B&Q is huge. It's got everything you could need for your projects with always helpful staff and easy-to-navigate aisles. Definitely worth shopping here, especially for locals
October 2023 by Daniel Booth
One of the best B&Q stores I have visited. Store is well laid out and organised with a good garden centre area as well. Have purchased many things from here ranging from wallpaper to plants to tools and solar lights. Enjoy coming here. There is always a catering van in the car park for fast food as well.
September 2023 by carol w
I visited the store to buy a paneled door. I was directed to the correct section by a very helpful member of staff. I am happy to say that Brad checked the measurements I had in inches for me so I got the correct size and Karen helped me load it into my car. Excellent customer service.
September 2023 by Michael Critchley
Everything I needed in one place, although thing that I didn't like about our visit was the unhelpful grumpy man on checkout in the wrong job,
September 2023 by Rob Smedley
Well stocked, helpful staff, decent prices, can't ask for more.
July 2023 by Sarah Gibson
Huge place with good selection of DIY stuff ...basically everything
June 2023 by Timmy Whitehouse
Absolutely farcical visit. Waited over 30 minutes to check out as all check out tills closed.Numerous staff standing idly around directing you to self check out. When I mentioned 3 people in the queue had said to me they would never use B&Q again I was met with a tirade of nothing to do with me.At over 70 I do not intend to start learning new skills, I simply want basic customer service which clearly isn?t available here.Never again, from a customer who spends many thousands a year with then.
June 2023 by Carl Bennett
Comedically bad visit. Went there for picture hanging kit and stuff to unblock a toilet. NO picture hanging kits, no sink plungers or similar. Asked a member of staff for help and it was clearly too much trouble as he was chatting to other members of staff.At till my son was 'IDed' for buying chemicals. Yes, fine but he wasn't buying them, I was. He simply ran them through the till. He is 19, I am 53. I tried to explain that... it got sorted but it was just the end of a totally rubbish twenty minutes. I had to drive 30 minutes each way to get there. Time I will never get back.
June 2023 by Rod B
Bigger than the average b and q, this one will satisfy every DIY and home maintenance need you will ever have! Staff are friendly and very helpful.
June 2023 by Joanna Fairclough
Ignore their website when it says things are in stock as they aren?t. Ring up and check before driving the 15 mile round trip to pick up something that one of their employees said ?he couldn?t remember when they last stocked the item I wanted?.
June 2023 by RAFAL Dábkowski
what great customer service, a big thank you to a lovely lady named Joudyth from the pickup and drop off department for her patience, knowledge and assistance.
June 2023 by Lee Stevenson
Super staff always helpful price wise pretty decent for a large DIY outlet
June 2023 by sylvia pennington
Not lot to say its got what you need helpful staff ..and good parking
June 2023 by Phil Holmes
Have almost 100*% of what you need staff extremely helpful and prices you'll love
