December 2023 by Tommy Sheldrick
Miserable staff. Unhelpful when asked a simple question. A real shame.
November 2023 by sharon lee
Went into boots to get another pair of prescription glasses from optitican. Felt overwhelmed with choice until Leslie came over. Her patience, knowledge and excellent customer service was second to none. Well done Leslie
November 2023 by yvonne burnhamvonny
My friend and I were on a girlie weekend in Blackpool, and visited this store on Saturday 28/10/2023. My friend needed a lipstick/gloss for her fancy dress Halloween look. We found one, then we were served by this amazing young man! We haven't got a name unfortunately, but he seemed to know a lot about the cosmetics. He fetched a wipe for my friends hand as she had sampled many shades. He was giving my friend lots of advice on her Boots app. He was so kind, courteous, and professional. So thank you young man, you have not gone unnoticed.?
October 2023 by Christian
A few weeks ago staff in the opticians were very kind and helpful in processing a prescription and new glasses for me in a hurry. I was home from Madrid for a week and they really did their best for me to get everything ready before I left Blackpool. My glasses are great in the end as well (in case the staff are reading!)
October 2023 by Sara Cole
I was helped by Jordon on the No7 counter this afternoon - SO helpful; on 3 different beauty counters - please recognise him for this HR @ Boots
October 2023 by marione Dunford
I went to boots today for some no7 foundation, the young man that served me needs promotion, my goodness I have never in all my life had service like this, extremely helpful, Jordan went above and beyond any service I have known, had the patience of a saint, explained everything fully, I can't thank him enough, Jordan I'll be back to show you the results of all you showed me, you really know your stuff, thankyou xx
July 2023 by Maddy Monroe
I?ve been served by Elizabeth twice now and have found nothing but incredible service! very polite and welcoming, thank you for complimenting my garfield tattoo ?
July 2023 by D Maw
Boots Opticians...I took my own frame from my spare pair of glasses, which was brand new, to use for the new glasses. The frame had a price of £240. Turns out it would only save me £20 to use my own frame, which is shocking and ridiculous, as all my glasses over the last decade have been sold to me by Boots and Boots only. This means my lenses would cost me £450.Boots, you should really be ashamed of the lack of aupport you offer during such difficult times.You also have no understanding or ways of dealing with customers with severe anxiety, first using someone with seemingly little knowledge, hurting my face in the process of using all those metal frames and lenses to test vision, then sending us away for 2 days with the thought of a "shadow" behind one of my eyes, leaving me to worry about it. 2nd time there was a proper machine in the room at the end, which did it with no issues. Why put me through a difficult situation in the 1st place? Shockingly bad preparation to deal with struggling customers, hence I will not be back, and that means you've lost a Boots customer.My only positive words go for Layla, who (bless her) tried her best to explain that is how Boots optician works price wise. Caring lady, thank you again.
June 2023 by Garry Davies
Typical boots, security guards stand round, someone removed items in front if in pocket and out of door, alarm sounded, guards did not move! Asked a member of staff they said daily occurance of shop lifter,
June 2023 by Linda N
Had good special offers. Found all I needed.
June 2023 by HEATHER LOVATT
Love the products and very helpful staff
June 2023 by Jim Gallagher
Boots Blackpool is a very tired looking store, ceiling lights out all over the place, lot of shelving with hardly any stock on display, optician department very different plenty stock on display, pleasent staff,
May 2023 by marc boaler
Very dated store with not much of a selection.Used click and collect and was sent to the wrong place
May 2023 by ronnie orr
In store today looking for cicapair cream they didn't know what it was even though it's on boots website all they had to do was go on a computer and type in but that was too much for them instead the staff had me running around store looking for something that they didn't have or were oblivious as to what this cream was I'm now looking for other boots stores in Blackpool to see if they stock it but this whole drama just to find out if it's in one shop is an impossible task so I give up I will buy it on Amazon
April 2023 by Raja Azhar Bilal Ali
Went for travel vaccinationBooked appointment initially.Everything went smoothly
