November 2023 by Jonathan Sutcliffe
Bloody expensive. Quite disorganised. Staff don't pay attention to minor details like giving you serviettes. Rubbish all over tables at weekend everything served as takeaway articles. No normal tea for over a week. Needs a bit of management attention, quite poor operation. On the high Street this would be punished.
October 2023 by Denise Rendall
Flat white wasnt very hot wasnt the way a flat white should be, egg mayo sandwich dry didnt eat it total waste of moneyStaff too busy chatting so took ages to get servedI wont use this costa
October 2023 by Lou ?LouDennis?
Just ordered 2 slices of brown toast. They were in an insulated pouch which was too small so couldn't be closed. Into the pouch was added my plastic knife and 4 packs of butter.By the time I got back to my desk the butter was hotter than the toast. It all went in the bin.I did try to call but no answer and the 'contact us' option is faulty.
August 2023 by Joanne Stafford
Carrot cake served in/on a paper bag with a plastic fork. Toasted teacake and butter served together in a cardboard packet, making it very difficult to spread the butter as it was a melting puddle.All hot drinks served in disposable cups and water served in one-use plastic glasses.This Costa doesn't use reusable crockery, cutlery, glasses etc. as they don't have a dishwasher and haven't had one for at least a year! How can the owner of this franchise (?) justify this?The amount of waste produced in this Costa must be phenomenal, as it's a very busy cafe. I'm not sure how much waste is recycled, but all the waste from tables (that customers seem to have to clear themselves) goes into one bin, and I suspect it all then goes into a central general waste bin.Very poor Costa, you must do a lot better!
July 2023 by Patricia Davidson
Diabolical queueing, worst one in BlackpoolNot able to get what i wanted,Disappointing if your spending time in hospitalvisiting,closed at tea time,what good is that ?
July 2023 by malikbal
Rude staff and clearly meed a lot of training. They had 4 customers and they were making coffees gone 10minutes ago! Too busy checking their phones and chatting about things not related to work at all... but mainly rude staff and I've seem much better coffee in my days. The coffee was disgusting. If they cannot make a double espresso right they should be very worried!
June 2023 by Gemma Ralphs
Staff are amazing, so friendly and helpful. Large white hot chocolate with cream and mallows is perfect when finished visiting
May 2023 by h f
Worst Costa Coffee shop on the planet. Dirty tables, filthy floors, dust an inch think on light fittings, rude staff (throwing drinks at customers) no crockery, no cutlery, paper cups but only small ones, no decaf AND THIS IS IN A HOSPITAL FILLED WITH VULNERABLE PEOPLE. Disgusting. SHUT IT DOWN.
May 2023 by robert b
Staff standing about talking instead of cleaning dirty cluttered tables Maybe sweep the floor occasionally Quite dirty for a hospital setting
April 2023 by Karen B
Just fine if you have an hour to waste while queing for their overpriced average tasting coffee. the barista staff don't know where the coffee beans come from either.
April 2023 by hf402
This has got to be the worst Costa Cafe on the planet. Dirty floors, filthy tables, miserable staff, no crockery, no cutlery, no decaf, no large or medium paper cups, inch thick dust on light fittings AND THIS IS IN A HOSPITAL FILLED WITH VULNERABLE PEOPLE. Disgusting. Should be either revamped or shut down.
March 2023 by Natalie Legge
Cheery friendly staff, cleanVegetarian options: Different choices of snacks an sandwiches an moreWheelchair accessibility: Able to move around with wheelchair without asking people to mind there chair.Dietary restrictions: Just tell them when you place your order about your allergy an it will be made sure you a safe
February 2023 by Firoz Mohmed
It's inside Blackpool Victoria, good enough if you are visiting the hospital.
January 2023 by ian jones
Usual Costa bit more expensive. Handy though
December 2022 by neale sherriff
Lovely coffee before visiting my mother in hospital
