February 2024 by Peter Jefferson
Friendly and helpful
February 2024 by Sue Jackson
Absoulutely apalling customer service. I have reported the chemist to Healthwatch Lancashire. They are late sending out prescriptions and also send wrong medication which could prove to be fatal if you dont notice. When I mentioned this to my doctors surgery I was told that they get lots of complaints about them now. I have had to call to complain twice in the last month and now intend to find a different chemist. Could write a novel about the poor customer service.
February 2024 by Janet Fenton
The girls need to look after the customers more than standing around gossiping and chatting. And leaving people waiting. And then when someone who comes out of the back showing compassion and helping they need to stop staring at me. They are there to help customers not ignore customers to gossip about their hair totally ignoring people.
February 2024 by brenda mclean
10/10 couldn?t recommend sarah enough
December 2023 by Heather Percival-Smith
I went for earwax removal, and both ladies whom I met were AMAZING they explained what would happen and constantly checked in with me as I was very blocked. The whole experience was very thorough and I am super happy. I would definately recommend this service. Thankyou both so much
July 2023 by Georgina Gould
I've just visited the pharmacy to exchange a wrist splint after I purchased it the day before and I was met with the most obnoxious and rude manager. I asked if I could exchange the item as it didn't fit properly, the girl told me she'd have to get her manager. She went to her manager, then came back and told me no. When I asked why not? She asked her manager to come over, this manager. Girl with blonde hair, rolled her eyes and signed. She asked if I had a receipt, I told her I didn't get one but described who I was served by etc but said no! Might i point out that at no point before i spoke to this rude manager was i asked about the reciept, so she had already made her mind up i wasn't getting an exchange or refund of any kind before even talking to me. I work in retail and completely understand returning an item without a receipt but I didn't want a refund I just wanted an exchange, which is done by numerous multi million pound companies everyday with no issue. The item was in all its original packaging etc. Honestly terrible service, terrible attitude. So now I'm left with an item that isn't fit for purpose
February 2023 by mixelTDA
Lovely staff and very helpful thank you all
December 2022 by john michael Knight
Always good service
November 2022 by Mavis carter
Lovly staff and very polite and helpful people
October 2022 by kim richardson
I find the pharmacy staff to be friendly and helpful and I never have to come back later for missed or out of stock items. Very efficient.
July 2022 by Shaun Wilson
Always superb service, thank you
June 2022 by Matt Holland
Staff are very friendly but surely the whole point of ordering a prescription ahead of time is that I don't have to wait when I pick it up. 3 times I've had to wait 15 mins plus for them to dispense a prescription that was ordered 4 days previously
May 2022 by Donny Rhodes
Took a bit of time to get through but as soon as they answered the staff where polite and helpful,
November 2021 by CB
I get my prescriptions delivered and had never had a problem, just wish I could get them basted like Dee F does, it would make my tablets more palatable.?
October 2021 by pauline whittaker
I have had both my covid jabs ,at Lytham Rd and they were lovely to me ,I am there for my booster tomorrow feel really confident about going there ,